Miller Hoeksema
Student
Kenosha,WI
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Crew Member
Five Guys
Geneva, IL
04.2022 - 08.2023
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
Restaurant Waiter
Greenfields Of Geneva
Geneva, IL
05.2021 - 03.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Geneva Community High School
Geneva, IL 08.2019 - 06.2023
Skills
Verbal and written communication
Interactive communication skills
Telephone etiquette
Complaint resolution
Teamwork skills
Timeline
Crew Member
Five Guys
04.2022 - 08.2023
Restaurant Waiter
Greenfields Of Geneva
05.2021 - 03.2022
High School Diploma -
Geneva Community High School
08.2019 - 06.2023