Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miller Jenkins

Normal,IL

Summary

Reliable Front End Cashier with experience in providing exceptional customer service, handling transactions accurately, and maintaining a clean and organized work area. Skills include strong communication, multitasking, problem-solving abilities, and proficiency in using cash register systems. Made significant contributions to improving customer satisfaction rates through proactive approach in resolving queries and issues. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front End Cashier/Dog Daycare Attendant

Eric Hougland
Yorkville, IL
01.2024 - Current
  • Greeted customers warmly and asked if they needed help.
  • Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
  • Verified customer purchases with valid identification.
  • Assisted customers in locating items throughout the store.
  • Provided accurate change to customers when making transactions.
  • Balanced out cash drawer at the end of each shift.
  • Answered customers' questions about products, prices and availability.
  • Stocked shelves with merchandise and ensured that displays were organized attractively.
  • Maintained a clean workstation by wiping counters and organizing supplies.
  • Informed customers of current sales promotions and discounts available.
  • Operated electronic scanners to enter product information into computer system.
  • Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
  • Kept records of transactions by recording amounts received from customers in register logs.
  • Checked expiration dates on products before ringing up orders for customers.
  • Followed company policies regarding returns and exchanges.
  • Adhered to all health regulations concerning food handling practices.
  • Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
  • Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
  • Organized shopping carts for customers after their purchases had been completed.
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Kept register terminal area and store clean and orderly.
  • Processed sales, returns, and exchanges using POS register system.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Auntie Annes Crew

Dakota Boullanger
Oswego, IL
07.2022 - 08.2023
  • Prepared meals for up to 100 people in a timely manner, ensuring quality and presentation standards were met.
  • Maintained high levels of cleanliness and hygiene in the kitchen area, adhering to health and safety regulations.
  • Coordinated with other kitchen staff to ensure efficient food preparation and timely delivery of orders.
  • Monitored stock levels, ordering items as needed while keeping costs within budget.
  • Inspected ingredients for freshness prior to use in order to maintain high-quality dishes.
  • Ensured that all equipment was properly maintained, cleaned, and stored correctly after each shift.
  • Performed regular maintenance checks on all kitchen equipment such as ovens, stoves, fryers.
  • Monitored food products, driving quality, freshness and integrity.
  • Supervised kitchen food preparation in demanding, high-volume environments.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Checked quality of food products to meet high standards.

Education

High School Diploma -

Yorkville
Yorkville, IL
05-2023

Some College (No Degree) - Animal Sciences

Illinois State University
Normal, IL

Skills

  • Payment Processing
  • ID Verification
  • Bagging assistance
  • Shelf Stocking
  • Customer Service
  • POS System Operation
  • Cash Register Operation
  • Returns and exchanges
  • Quick Learner
  • Strong Work Ethic
  • Upselling strategies
  • Excellent customer service

Certification

  • Food Safety Handler Certificate–ServSafe or National Restaurant Association.

Timeline

Front End Cashier/Dog Daycare Attendant

Eric Hougland
01.2024 - Current

Auntie Annes Crew

Dakota Boullanger
07.2022 - 08.2023

High School Diploma -

Yorkville

Some College (No Degree) - Animal Sciences

Illinois State University

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Miller Jenkins