Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Millette Buckner

Stilwell

Summary

Experienced HIM Director and Certified Coding Specialist with a proven track record at Adair County Health Center. Experienced in ICD-10 and CPT coding, I successfully enhanced operational efficiency and compliance, while mentoring staff to achieve excellence. Recognized for resolving complex coding issues and fostering strong interdepartmental collaboration.

Overview

23
23
years of professional experience
1
1
Certification

Work History

HIM Director, Certified Coding Specialist

Adair County Health Center, dba Memorial Hospital
Stilwell
07.2002 - Current
  • Coordinated resources across departments to maximize productivity levels.
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Implemented systems for tracking progress on key initiatives or projects.
  • Assessed employee performance against established benchmarks or targets.
  • Prepared presentations for board meetings summarizing key developments within the company.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Developed and implemented strategic plans to ensure organizational goals were met.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Ensured compliance with all relevant regulations, policies and procedures.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Coordinated activities with other departments to expedite work and improve collaboration.
  • Led cross-functional teams to drive project completion within budget and deadlines.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided feedback to clinicians on quality improvement initiatives related to documentation practices.
  • Ensured all required documentation was obtained prior to assigning codes.
  • Participated in continuing education programs related to coding updates, industry changes.
  • Resolved complex coding issues with providers in a timely manner.
  • Monitored compliance with Medicare regulations, third party payor requirements and federal laws regarding reimbursement policies.
  • Maintained up-to-date knowledge of coding conventions, rules and regulations as well as any other relevant information pertaining to the field of medical coding.
  • Assisted in developing training materials for new hires or existing staff members on best practices for medical coding.
  • Analyzed denied claims to identify the root cause of denials and corrected errors accordingly.
  • Applied accurate CPT and HCPCS procedure codes for services rendered by provider.
  • Implemented corrective action plans when noncompliance issues were discovered.
  • Performed quality assurance reviews on coded data prior to submission.
  • Responded promptly to inquiries from internal departments such as patient accounts, health information management or utilization review.
  • Identified appropriate diagnosis codes based on ICD-10-CM guidelines.
  • Reviewed medical records to ensure accuracy and completeness of clinical documentation, coding and billing processes.
  • Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
  • Determined correct ICD-10 and CPT codes for use in medical record.
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
  • Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
  • Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
  • Communicated with healthcare personnel, including practitioners to promote accuracy.

Education

High School Diploma -

Stilwell High School
Stilwell, Oklahoma
05-1989

Some College (No Degree) - General Studies

Bacone College
Muskogee, Oklahoma

Skills

  • Medical coding
  • ICD-10 coding
  • CPT coding
  • Compliance auditing
  • Claim analysis
  • Documentation review
  • Inpatient coding expertise
  • HIPAA compliance
  • Clinical documentation improvement
  • Medical terminology proficiency
  • Data entry and management
  • Records management
  • Insurance coding (ICD-9 and CPT)
  • Medical claims coding
  • Document management
  • Training and mentoring
  • Medical coding and abstracting
  • Inpatient records coding

Affiliations

  • Participated in fundraising activities for emergency needs for staff members.

Certification

  • AHIMA Certified Coding Specialist

Timeline

HIM Director, Certified Coding Specialist

Adair County Health Center, dba Memorial Hospital
07.2002 - Current

High School Diploma -

Stilwell High School

Some College (No Degree) - General Studies

Bacone College
Millette Buckner