Millette Smith
Voorheesville,NY
Summary
Recent adult graduate with excellent research, analytical, and problem-solving skills. Dedicated employee who is eager to learn and take on new responsibilities. Strong mediation and interpersonal skills. Able to communicate and implement rules, regulations, and procedures.
Overview
27
27
years of professional experience
Work History
School Bus Driver
Voorheesville Central School District
Voorheesville, NY
12.2015 - Current
- Complied with, communicated, and enforced laws, policies, and procedures concerning safety and discipline to students and parents.
- Inspected vehicle to code daily and prepared reports documenting hours worked, mileage, and DOT compliance.
- Took initiative in route changes to better comply with NYS safety codes.
Director of Summer Recreation Program
Village of Voorheesville
Voorheesville, NY
07.2016 - 08.2019
- Responsible for the safety and supervision of staff members, volunteers, and approximately 70 students daily
- Monitored budgets for recreational program to ensure fiscal responsibility.
- Designed recreation program catering to the interests of enrolled students and was responsible for procurement of materials within buget
- Maintained records of staff time, student attendance and health concerns, and supply inventory
- Communicated and enforced rules and procedures to staff, students, and parents
Server
Smiths' Tavern
Voorheesville, NY
10.2005 - 05.2017
- Maintained records of transactions made during shift as required by law and company policy. Calculated total costs and taxes.
- Handled money transactions accurately while following company procedures for handling cash, credit, and check payments.
- Trained new employees on restaurant procedures, food handling, as well as food and alcohol regulations in compliance with NYS law
- Responsible for evening closing operations and staff supervision
Staff Supervisor
New York Virginia Wings
Albany, NY
03.1997 - 08.2001
- Completed corporate training program to become a staff trainer for stores opening in new regions nationally.
- Interpreted and explained procedures and policies while mentoring to newly hired employees.
- Computed balance, totals, and commission reports.
- Managed POS operations.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Resolved conflicts between personnel by listening to grievances, identifying causes of disputes and implementing corrective actions as necessary.
- Delegated work to staff, setting priorities and goals.
- Coordinated employee schedules according to shift changes and availability.
Education
Bachelor of Arts - Psychology
SUNY Empire State College
Saratoga Springs, NY01-2023
Associate of Arts - Business Marketing
Hudson Valley Community College
Troy, NY05-1993
Skills
- Payroll Calculation
- Money Handling
- Quality Assurance
- Code Enforcement
- Effective Interpersonal and Written Communication Skills
- Staff Supervision
- Team Leadership
- Training and Mentoring
- Conflict Resolution
- Behavior Management
Timeline
Director of Summer Recreation Program
Village of Voorheesville
07.2016 - 08.2019
School Bus Driver
Voorheesville Central School District
12.2015 - Current
Server
Smiths' Tavern
10.2005 - 05.2017
Staff Supervisor
New York Virginia Wings
03.1997 - 08.2001
Bachelor of Arts - Psychology
SUNY Empire State College
Associate of Arts - Business Marketing
Hudson Valley Community College
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