Milleyshka Vega
Pascagoula,MS
Summary
Dynamic and detail-oriented professional with experience, excelling in backroom organization and inventory management. Proven ability to enhance customer satisfaction through effective communication and exceptional customer service. Skilled in merchandise handling and workplace cleanliness, consistently optimizing stock retrieval processes to support team efficiency.
Overview
3
3
years of professional experience
Work History
Backroom Team Member
Marshalls
Washington, PA
11.2024 - 01.2025
- Organized and maintained backroom inventory to ensure efficient stock retrieval.
- Collaborated with team members to optimize product placement and accessibility.
- Assisted in unloading merchandise from delivery trucks while adhering to safety protocols.
- Conducted regular inventory checks to identify discrepancies and maintain accurate stock levels.
- Supported sales floor by restocking items promptly to enhance customer shopping experience.
- Implemented efficient sorting processes for incoming goods, reducing retrieval time for associates.
Cashier
Selectos
Peñuelas, PR
06.2022 - 11.2024
- Trained new cashiers on best practices for customer service and transaction processing.
- Resolved customer complaints promptly, enhancing overall shopping experience and satisfaction.
- Managed high-pressure situations with composure, efficiently handling long queues during peak hours and maintaining customer satisfaction.
- Contributed to positive work environment through effective communication skills and collaborative teamwork approach.
- Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming colleagues during shift changes.
Cashier
Me Salve
Yauco, PR
11.2021 - 05.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selection, enhancing overall shopping experience.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Collaborated with team members to optimize checkout procedures and reduce wait times.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with product inquiries to enhance shopping experience and satisfaction.
- Maintained clean and organized checkout area, ensuring a welcoming environment for customers.
- Handled cash management tasks, including balancing cash drawer at the end of shifts.
- Collaborated with team members to streamline checkout procedures, improving service speed.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Josefa Velez Bauza
Peñuelas, PRSkills
- Warehouse safety
- Loading and unloading
- Workplace cleanliness
- Shipping and receiving
- Merchandise handling
- Stock organization
- Barcode scanning
- Backroom organization
- Customer service
- Product sorting
- Heavy lifting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Backroom Team Member
Marshalls
11.2024 - 01.2025
Cashier
Selectos
06.2022 - 11.2024
Cashier
Me Salve
11.2021 - 05.2022
High School Diploma -
Josefa Velez Bauza