Milliani Sanchez
Grand Rapids,MI
Summary
Compassionate and personable medical assistant student with a strong foundation in clinical procedures and patient communication. Skilled at building rapport with patients and supporting high-quality care in fast-paced environments. Committed to professionalism, empathy, and growth in the healthcare field. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
AA Staffing Solutions LLC
Wyoming, MI
03.2025 - Current
- Handled confidential documents in an organized fashion according to established protocol.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed invoices for payment using accounting software applications.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Developed and maintained filing systems for confidential documents and records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Sales Associate
Marshalls
06.2024 - 01.2025
- Assisted up to 100 customers daily, ensuring efficient and friendly service
- Handled cash, credit, and POS transactions accurately with minimal errors
- Supported store operations, restocking, and promotional setup
Barista
Biggby Coffee
03.2023 - 06.2024
- Delivered consistent service in a high-volume environment, serving 150+ customers per shift
- Maintained clean, sanitized workstations and followed food safety protocols
- Built rapport with regular customers, enhancing customer satisfaction and retention
- Managed inventory, restocking, and ordering to support smooth operations
Education
Medical Assistant Program -
Ross Medical Education Center
Kentwood, MI09.2025
High School Diploma -
Wyoming High School
Wyoming, MI05-2018
Some College (No Degree) -
Grand Rapids Community College
Grand Rapids, MISkills
- EKG lead placement
- Cardiac rhythm recognition
- Urinalysis
- Strep test
- Blood typing
- Blood sugar testing
- Measuring vital signs
- Documenting vital signs
- Dosage calculations
- CLIA-waived testing proficiency
- Insurance coding
- Medical documentation
- Patient charting
- HIPAA compliance
- Appointment scheduling
- EMR familiarity
Skills
EKG lead placement and cardiac rhythm recognition, Urinalysis, strep test, blood typing, and blood sugar testing, Measuring and documenting vital signs, Dosage calculations and CLIA-waived testing proficiency, Insurance coding and medical documentation, Patient charting and HIPAA compliance, Appointment scheduling and EMR familiarity
Certification
- BLS/CPR: May 2025
Timeline
Administrative Assistant
AA Staffing Solutions LLC
03.2025 - Current
Sales Associate
Marshalls
06.2024 - 01.2025
Barista
Biggby Coffee
03.2023 - 06.2024
Medical Assistant Program -
Ross Medical Education Center
High School Diploma -
Wyoming High School
Some College (No Degree) -
Grand Rapids Community College