Summary
Overview
Work History
Education
Skills
Timeline
Generic

Millicent Adjei

Richmond,TX

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Tjmaxx
Richmond, TX
03.2023 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Conducted customer satisfaction surveys to identify areas of improvement.

Teacher

The learning experience
Richmond, TX
07.2023 - 07.2024
  • Developed and implemented lesson plans based on curriculum objectives.
  • Assessed student performance through tests, quizzes, and other assessments.
  • Provided individualized instruction to meet the needs of all students.

Education

Some College (No Degree) - Emergency Planning For Child Care

Texas A&M AGrilife Extension
Texas City, TX

Skills

  • Assist with customer to get their needs
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service

  • Customer Service
  • Retail Sales
  • Customer Assistance
  • Teamwork

Timeline

Teacher

The learning experience
07.2023 - 07.2024

Customer Service Representative

Tjmaxx
03.2023 - Current

Some College (No Degree) - Emergency Planning For Child Care

Texas A&M AGrilife Extension
Millicent Adjei