Millicent Everette
Washington,DC
Summary
Proven Administrative Assistant with a track record of enhancing office operations at Dr. Christine Lafever. Excelled in customer service and Microsoft Excel, significantly improving data management and operational efficiency. Demonstrated meticulous attention to detail and proactive problem-solving, contributing to a positive and productive work environment.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Dr Christine Lafever
11.2017 - 11.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Administrative Coordinator
We R Six
03.2009 - 02.2014
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Increased staff morale, planning team-building activities that fostered positive work environment.
- Assisted in preparation of presentation materials, contributing to successful client meetings and proposals.
- Completed bi-weekly payroll for Number employees.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Education
Associate Of Applied Business -
American University
Washington, DCSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
- Filing
- Excel spreadsheets
- Appointment scheduling
- Meticulous attention to detail
- Mail handling
Timeline
Administrative Assistant
Dr Christine Lafever
11.2017 - 11.2022
Administrative Coordinator
We R Six
03.2009 - 02.2014
Associate Of Applied Business -
American University
Similar Profiles
Demetria IngramDemetria Ingram
Assistant at Dr Christine HansenAssistant at Dr Christine Hansen
Ashley FryeAshley Frye
Implant Coordinator/Lead Surgical Assistant at Dr. Christine Coke DDS, MDImplant Coordinator/Lead Surgical Assistant at Dr. Christine Coke DDS, MD
Ethan HarrisEthan Harris
Paid Summer Intern at Dr. Christine DukePaid Summer Intern at Dr. Christine Duke