Summary
Overview
Work History
Education
Timeline
Generic

Millicent Gage

Houston,TX

Summary

Self-motivated administrator and former caseworker brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Accomplished Human Resources Administrator with 5 years of experience in benefits administration, employee relations and corporate policy development. Well-versed in creating reports, managing talent and driving recruitment of top-notch employees. Personable administrator with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management.

Strong organizational skills and committed to adhering to relevant laws and regulations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Superior employee relations acumen and passion for recruiting, retaining and supporting high-quality talent to drive company growth.

Overview

12
12
years of professional experience

Work History

Administrator, Human Resources

Unity Children's Home
Spring, TX
01.2019 - Current
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Collected, validated, and distributed information to employees.
  • Entered and maintained departmental records in company database.
  • Oversaw hiring, staffing, and labor law compliance.

Case Manager

Unity Children's Home
Spring, TX
01.2019 - 01.2020
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Utilized trauma-informed approach to promote healing and empowerment for clients.

Child Protective Services Investigator

Department Of Family And Protective Services
Houston, TX
01.2012 - 01.2018
  • Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
  • Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
  • Remained objective in handling each case, especially when children and families were in high-stress situations.
  • Devised and implemented safety plans for children suspected as victims of abuse or neglect.
  • Documented all relevant information by filling out forms and completing case reports.
  • Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
  • Assisted families in navigating social services system, including applying for benefits, accessing resources and connecting with other family support services.
  • Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
  • Developed and implemented strategies to reduce and prevent family conflict.
  • Documented data and completed accurate updates to case records.

Rehab Clinician

The Harris Center For Mental Health And IDD
Houston, TX
11.2011 - 11.2012
  • Liaised with community partners to enhance employment opportunities for individuals with disabilities.
  • Assisted clients in exploring career options and vocational goals.
  • Evaluated diagnostic data to determine eligibility and needed services.
  • Mobilized case management system to document service delivery and case progress.
  • Coordinated community resources and secured referrals.
  • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.

Education

Master of Arts - Social Work

Walden University
Minneapolis, NC
05.2026

Bachelor of Arts - Sociology

Wiley College
Marshall, TX
05.2003

Timeline

Administrator, Human Resources

Unity Children's Home
01.2019 - Current

Case Manager

Unity Children's Home
01.2019 - 01.2020

Child Protective Services Investigator

Department Of Family And Protective Services
01.2012 - 01.2018

Rehab Clinician

The Harris Center For Mental Health And IDD
11.2011 - 11.2012

Master of Arts - Social Work

Walden University

Bachelor of Arts - Sociology

Wiley College
Millicent Gage