Millicent Harrison
Walnut Grove,MS
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Holifield Funeral Home
04.2010 - 07.2024
- Collect customer bill payments
- Make company deposits as needed.
- File insurance claims for customer after verification.
- Verify insurance policies and write insurance policies.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Established administrative work procedures to track staff's daily tasks.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Third Key Manager
Shoe Show
01.2009 - 04.2010
- Provide service to customers such as order placement or account information
- Train and assist staff with computer usage and store inventory
- Supervise staff with job duties
- Open and close when necessary
- Make deposits at the end of the workday2.
Pre-School Teacher
Kiddie Kollege Learning Center
01.2007 - 01.2009
- Promote good behavior by using the positive reinforcement method to maintain order
- Organize and lead activities that promote physical, mental, and social development, such as games, arts and crafts, music, storytelling, and field trips
- Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills
- Observe and evaluate children's performance, behavior social development, and physical health
- Read books to entire classes or small groups
- Attend to children's basic needs
- Provide various materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play.
- She assisted and supervised 15 children throughout the entire school day.
Director / Pre-School Teacher
R&W Learning Center
05.2004 - 12.2006
- Promote good behavior by using the positive reinforcement method for maintaining order
- Organize and lead activities that promote physical, mental, and social development, such as games, art and crafts, music, storytelling, and field trips
- Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills
- Observe and evaluate children's performance, behavior social development, and physical health
- Read books to entire classes or to small groups
- Attend to children's basic needs
- Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.
Director / Pre-School Teacher
Building Block Learning Center
01.2003 - 05.2004
- Promote good behavior by using the positive reinforcement method for maintaining order
- Organize and lead activities that promote physical, mental, and social development, such as games, art and crafts, music, storytelling, and field trips
- Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills
- Observe and evaluate children's performance, behavior social development, and physical health
- Read books to entire classes or to small groups
- Attend to children's basic needs
- Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.
Education
High School Diploma -
Scott Central Attendance Center
Forest, Miss05.1996
Skills
- Responding to customer queries
- Professional Communication
- Appointment Scheduling
- Collecting customer data
- Filing
- Customer service
- People-Oriented
- Highly observant
- Customer Service
- Data Entry
- Office Administration
Certification
- Accreditation For Early Childhood: Early Childhood Education OCY Early Childhood Training Course
- Mississippi Insurance Department: Miss Producer Life Insurance License.
- Notary Public with the State of Mississippi
Timeline
Administrative Assistant
Holifield Funeral Home
04.2010 - 07.2024
Third Key Manager
Shoe Show
01.2009 - 04.2010
Pre-School Teacher
Kiddie Kollege Learning Center
01.2007 - 01.2009
Director / Pre-School Teacher
R&W Learning Center
05.2004 - 12.2006
Director / Pre-School Teacher
Building Block Learning Center
01.2003 - 05.2004
High School Diploma -
Scott Central Attendance Center
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