Millicent Kiromo

• Delivered exceptional customer service to vendors, ensuring high satisfaction and adherence to operational standards
• Coordinated vendor payments and managed inventory reconciliation processes
• Ensured compliance with Service Level Agreements (SLAs) and company policies
• Identified and implemented process improvements to optimize efficiency
• Analyzed data to uncover new opportunities and mitigate potential risks
• Monitored inventory flows and provided regular reports on key performance metrics

• Enhanced financial reporting using spreadsheets

• Reduced departmental budget by 20% without downsizing

• Developed debt repayment plans for clients

• Delivered accurate quarterly income projections

• Generated monthly statements and invoices

• Balanced accounts using QuickBooks and filed KRA returns.

• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled confidential and sensitive information with discretion and tact.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.