Summary
Overview
Work History
Education
Skills
Timeline
Generic
Millicent Manning

Millicent Manning

McKinney,TX

Summary

Dynamic and detail-oriented professional with a strong background in customer service that has been gained through multiple avenues. Proven ability to enhance guest satisfaction through attentive service and effective problem-solving. Skilled in cash handling and team collaboration, consistently maintaining a welcoming environment and ensuring operational efficiency during peak hours.

Overview

4
4
years of professional experience

Work History

Restaurant Busser

L'Amitie
04.2025 - 07.2025
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Sales Associate

Victoria Secret
10.2024 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Front of House Employee

Panda Express
06.2021 - 05.2022
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.

Education

No Degree -

Texas Woman's University
Denton, TX

Skills

  • Customer service
  • Attention to detail
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Problem-solving skills
  • Team collaboration
  • Organization
  • Initiative-taking

Timeline

Restaurant Busser

L'Amitie
04.2025 - 07.2025

Sales Associate

Victoria Secret
10.2024 - 01.2025

Front of House Employee

Panda Express
06.2021 - 05.2022

No Degree -

Texas Woman's University

Similar Profiles

CREATE PROFILE