Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Millicent Twumbarimah

Mentor

Summary

Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Passenger Driver

Uber
04.2019 - Current
  • Handled emergency situations calmly and efficiently, prioritizing passenger safety above all else.
  • Upheld strict adherence to traffic laws while operating the vehicle, ensuring both the safety of passengers on board as well as other drivers on the road.
  • Kept vehicle interiors clean and organized throughout shifts; sanitized surfaces regularly per health guidelines.
  • Navigated through heavy traffic conditions with ease, resulting in prompt arrivals at destinations.

Grocery Delivery Driver

Spark
03.2019 - Current
  • Delivered groceries efficiently, ensuring timely arrival at customer locations.
  • Navigated optimized routes using GPS systems to enhance delivery speed.
  • Maintained accurate records of deliveries and customer interactions.
  • Collaborated with store staff to ensure product availability and quality.

Delivery Driver

GrubHub
02.2019 - Current
  • Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
  • Managed navigation using GPS systems to optimize delivery routes and reduce wait times.
  • Maintained accurate records of deliveries, including order details and payment transactions.
  • Communicated effectively with customers to address inquiries and resolve issues promptly.

Delivery Driver

DoorDash
01.2019 - Current
  • Adhered to safety protocols while operating vehicles in compliance with regulations.
  • Assisted with vehicle maintenance checks to ensure operational readiness and safety.
  • Communicated effectively with dispatch to coordinate timely deliveries.
  • Maintained accurate logs of mileage, fuel consumption, and delivery statuses.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
  • Managed navigation using GPS systems to optimize delivery routes and reduce wait times.

Education

Associate of Arts - Accounting And Finance

Kumasi Technical University
Kumasi, Ghana
02-2007

High School Diploma -

St. Monica's Senior High School
Kumasi, Ghana
05-2003

Skills

  • Patience and tolerance
  • Effective decision making
  • Conflict resolution
  • Professional appearance
  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Self-motivation and discipline
  • Patience and empathy
  • Strong time management
  • Reliability and punctuality

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Maintained consistent and on-time delivery record with 95% of all orders arriving on time or ahead of schedule.

Certification

  • Licensed [Delivery driver] - Valid Driver's License

Languages

English
Full Professional

Timeline

Passenger Driver

Uber
04.2019 - Current

Grocery Delivery Driver

Spark
03.2019 - Current

Delivery Driver

GrubHub
02.2019 - Current

Delivery Driver

DoorDash
01.2019 - Current

Associate of Arts - Accounting And Finance

Kumasi Technical University

High School Diploma -

St. Monica's Senior High School

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