Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Certification
Affiliations
Community Service
Languages
Timeline
Generic

MILLIE FIEBELKORN

Stuart,IA

Summary

Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes immigration law, compensation structuring, and recruitment and retention.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Director of Human Resources

Heritage Building Mainteannce
03.2019 - Current
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Designed and implemented training and development programs for all employees in both English and Spanish
  • Developed and implemented language learners program offering both English and Spanish classes to employees
  • Improved I-9 Compliance while still maintaining company culture and strength focused on Diversity, Equity, and Inclusion
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Partnered with various organizations to assist individuals with special needs to gain employment.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees

Health & Safety Coordinator – Human Resources

BUNN-O-MATIC CORPORATION
01.2015 - 01.2019
    • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
    • Manages workers' compensation claims for all Iowa Facilities (800+ employees)
    • Devised and monitored safety performance metrics to assess and improve safety performance.
    • Completing incident report forms, filing claims with insurance carriers, and communicating with employees, doctors, and insurers.
    • Monitored workplace activities to determine compliance with safety regulations and standards.
    • Investigated incidents, determining root causes and implementing corrective actions.
    • Develop and implement ergonomic and wellness programs at Iowa locations.
    • Coordinates and presents employee development including Safety Orientation & OSHA Requirements.

Customer Service, Management, Data Entry

CDS Global
01.2011 - 01.2015
    • Assess and evaluate situations while determining the best course of action to satisfy customers
    • Processed scheduling, payroll and human resource issues, assist with cost reductions and maintaining budgets
    • Manage three departments including Offline which consisted of 5 employees, Depositing which had 6 employees, and One-Step which had anywhere from 20-35 employees during any given time
    • Had one supervisor reporting beneath me to help with daily tasks
    • Research depositing discrepancies
    • Employee Relations.
    • Excellent communication skills, both verbal and written.

Program Coordinator – Management, Employee Relations

REM Iowa, The Mentor Network
01.2010 - 01.2011
  • Managed staff schedules and payroll, human resources for 6-18 employees
  • Oversee recruiting and hiring needs for 3 houses
  • Maintained client portfolio's, finances, and contracts; attended meetings with case workers
  • Conducted quality audits
  • Completed Grant and program assistance applications.

Education

MBA - Human Resource Management

Bellevue University
Bellevue
01.2014

Bachelor of Science - Legal Studies

Bellevue University
Bellevue
01.2011

Skills

  • Records Maintenance
  • Regulatory Compliance
  • Performance Management
  • Workforce Planning
  • Compensation Structuring
  • Benefits Administration
  • Strategy Development
  • Talent Acquisition and Onboarding
  • Compliance Management
  • Training programs
  • Employee Relations

Accomplishments

    Created and implemented a language learners program with the initial courses passing 87% of participants in the Spanish Language program and 77% passing the English Language Program. Of those 77%, 48% improved their NRS throughout the program and 86% tested higher on their language tests upon completing the course.

    Received by SHRM-CP Certification in February 2022.

Certification

  • 10-Hour OSHA Certification
  • First Aid/CPR/AED Certified
  • SHRM-CP

Affiliations

  • Society of Human Resources Management (SHRM), SW Iowa Chapter, VP of Membership, 2017, 2018
  • Society of Human Resources Management (SHRM), SW Iowa Chapter, President Elect, 2018, 2019
  • Society of Human Resources Management (SHRM), SW Iowa Chapter, 2019, 2022
  • Society of Human Resources Management (SHRM), CI-SHRM, 2022, Present

Community Service

  • Girl Scouts of Greater Iowa Parent Volunteer & Juliette Service Leader
  • Cub Scouts Parent Volunteer
  • FCC Church, Stuart Iowa – Nursery and Sunday School Volunteer
  • Latino Festival Des Moines and Cedar Rapids – Sponsor
  • SHRM State Conference Committee – App / Marketing Chair (2021 and 2022)
  • SHRM State Conference Committee – Co-Director (2024)

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Director of Human Resources

Heritage Building Mainteannce
03.2019 - Current

Health & Safety Coordinator – Human Resources

BUNN-O-MATIC CORPORATION
01.2015 - 01.2019

Customer Service, Management, Data Entry

CDS Global
01.2011 - 01.2015

Program Coordinator – Management, Employee Relations

REM Iowa, The Mentor Network
01.2010 - 01.2011

MBA - Human Resource Management

Bellevue University

Bachelor of Science - Legal Studies

Bellevue University
MILLIE FIEBELKORN