Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hi, I’m
Millie Martin
Anderson,CA
Summary
Overview
31
years of professional experience
Work History
Uber Technologies Inc.
Professional Transportation Specialist
05.2011 - Current
Job overview
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Arrived on time to customer appointments.
- Upheld high standards of cleanliness, sanitation, and service.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Maintained log of daily trips to keep accurate records of fares and destinations.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Obtained fares from passengers, issued change and secured cash from theft.
Shasta County In-Home Supportive ServicesRedding, CA
IHSS Care Provider
06.2000 - 12.2011
Job overview
- Assisted disabled clients to support independence and well-being.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Administered prescribed drugs to high-volume patient caseload.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Developed individual care plans for clients based on specific needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted with daily living activities, running errands, and household chores.
- Entrusted to handle confidential and sensitive situations in professional matter.
WalmartAnderson , CA
Front End Cashier
10.2006 - 02.2010
Job overview
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
AutoZone
Delivery Driver/Sales Associate
06.2004 - 08.2005
Job overview
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
USA Gas Station
Gas Station Clerk
01.2001 - 03.2002
Job overview
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
- Delivered exemplary customer service and warmly greeted guests.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained inventory of all saleable items.
Motel 6 (Central)
Guest Service Representative
11.1999 - 12.2001
Job overview
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Collected room deposits, fees, and payments.
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Completed late check-ins and directed guests to rooms and facilities.
- Answered multi-line phone system and enthusiastically greeted callers.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered customer telephone calls promptly and appropriately handled needs.
Idaho Division of Motor Vehicles
Motor Vehicle Representative
10.1996 - 04.1998
Job overview
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Issued various permits and licenses such as marriage, hunting or dog licenses and collected appropriate fees.
- Responded to in-person and telephone requests for information from public and other municipalities or state and federal legislative offices.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Updated documents such as municipal codes and city charters.
- Performed routine data entry or document management.
Twin Falls County Sheriff's Office
Records Technician
02.1994 - 10.1996
Job overview
- Entered, criminal and traffic citations, CLETS, NCIC, warrants, dispo's, accident reports and other legal records into the computer system with efficiency and accuracy.
- Processed, reviewed, and prepared subpoena, restraining order, criminal and traffic citation, warrants, missing person and accident reports, CLETS, NCIC, and other court and legal documents.
- Processed fingerprints, vehicle releases, citation sign offs and concealed weapons permits.
- Responded to inquiries and requests for information from other law enforcement agencies, renewed and issued concealed weapons permits and maintained security and confidentiality of records.
- Collected fees, maintained appropriate ledgers and balance register, responded to public inquiries for information regarding police reports and other matters, ensured that the release of records followed state, federal and local laws.
- Updated records with new information.
- Typing, data entry, and answered incoming calls as required.
- Sorted and filed paperwork and legal documents.
Education
DeVry UniversityLisle, IL
Bachelor of Science from Electrical Engineering
07-2026
University Overview
Skills
- Title processing
- Document verification
- Appointment scheduling
- Clerical skills
- Filing systems expertise
- Computer operations
- Document analysis
- Reading comprehension
- Word processing software
- Microsoft Excel
- Organizational skills
- Problem-solving
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeGig WorkPart TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCertification
- Certified by state of California for Clerical I, II
Timeline
Professional Transportation Specialist
Uber Technologies Inc.
05.2011 - Current
Front End Cashier
Walmart
10.2006 - 02.2010
Delivery Driver/Sales Associate
AutoZone
06.2004 - 08.2005
Gas Station Clerk
USA Gas Station
01.2001 - 03.2002
IHSS Care Provider
Shasta County In-Home Supportive Services
06.2000 - 12.2011
Guest Service Representative
Motel 6 (Central)
11.1999 - 12.2001
Motor Vehicle Representative
Idaho Division of Motor Vehicles
10.1996 - 04.1998
Records Technician
Twin Falls County Sheriff's Office
02.1994 - 10.1996
DeVry University
Bachelor of Science from Electrical Engineering
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