Millie Rodgers
Columbus,Ohio
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Multi-Site Property Manager
Barrett & Stokely
02.2024 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Communicated effectively with owners, residents, and on-site associates.
Senior Community Manager
Homestead Companies
05.2023 - 12.2023
- Full time manager downtown and oversee several properties
- Lease up
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Evaluated property conditions and recommended improvements.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Collected and maintained careful records of rental payments and payment dates.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Community Manager
Homestead Companies
11.2022 - 05.2023
- Worked with maintenance staff to complete timely repairs and enhancements.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Evaluated property conditions and recommended improvements.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Planned special events such as lotteries, dedications and project tours.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Responded to Common Area Maintenance (CAM) inquiries.
Community Director
Elmington
05.2022 - 11.2022
- 820 unit property Havenwood Townhomes
- Oversee maintenance, leasing and grounds
- Basement rehab
- Capital projects
- Accruals and Reclasses
- Variance report
- Facilitate the day to day operations
- Resident retention
- On call emergency services
- Coordinate all make ready schedule with vendors
- Aid with leasing documents, addendums, notices, and other correspondence
- Daily processing of incoming and outgoing postal mail and email communications
- Prepare reports as requested by Lead Team.
Business Manager
Elmington
02.2022 - 05.2022
- 820 unit property- Havenwood Townhomes
- Delinquency
- Rent collection 97 percent collection
- Evictions/Escrow
- Resident retention
- Aid with leasing documents, addendums, notices, and other correspondence.
Business Manager
First Communities
04.2020 - 02.2022
- 820 unit property- Havenwood Townhomes
- Delinquency
- Rent collection 97% collection rate
- Evictions/Escrow
- Resident retention
- Aid with leasing documents, addendums, notices, and other correspondence.
Property Manager
The Kopley Group Inc
02.2019 - 04.2020
- 40 acre property 650 units
- Check leasing files
- Move outs/ Move out charges/Walk units
- Pest control
- Violations
- Payroll
- Scheduling maintenance/ cleaners
- Approve time off
- Manage work order system to ensure the residents are being taken care of
- Evictions
- Resident retention: Building positive relationships with tenants and dealing with any difficult situations the resident may or may not have
- In contact with corporate discussing various operations task
- Troubleshoot
- Assist with the turn process
- Assist with side projects
- Purchase Orders/Approvals
- Verifying all invoices
- Delinquency.
Assistant Manager
Oakwood Management Company
12.2017 - 02.2019
- Process inbound leads and follow-up with prospects
- Convert prospects into closed leases
- Complete tasks assigned by property manager
- Bank Deposits/ Rent Batch
- Payables
- Realpage Yieldstar.
Leasing Consultant
Monarch Investment and Management Group
11.2015 - 12.2017
- Coordinated move-ins and communicated with tenants to achieve maximum service satisfaction
- Created and submitted work order requests to maintenance department; followed-up on the maintenance process with residents
- Greeted and followed-up with prospective tenants; process and verified eligible tenant applications with Yardi Screening and CRM
- Inspect models and available 'market ready', communicate related service needs to Property Manager
- Demonstrate community and apartment/model and apply product knowledge to clients' needs by communicating the features and benefits; close the sale
- Managed Lease renewals
- Build relationships with residents
- Review, Modify, and code association invoices
- Traveled to assist with low occupancy
- 65% Closing Ratio
- Assist with training leasing agents.
Education
Bachelor's degree - Business Administration and Management, General
Purdue University Global
01.2021
Associate's degree - Business Administration and Management, General
Purdue University Global
01.2019
Skills
Project Management: Planning, organizing, and implementing multiple tasks and projects effectively
Time Management: Excellent ability to prioritize, meet deadlines, and work under pressure
Team Leadership: Managing, delegating, and motivating teams to achieve goals collaboratively
Strategic Thinking: Setting goals, making decisions, and implementing effective strategies
Problem Solving: Identifying issues and finding practical solutions efficiently
Customer Service & Communication: Providing excellent service and maintaining effective communication with clients and team members
Certification
- Human Resource Management
- Micro-credential
Personal Information
Title: Multi-Site Property Manager
Timeline
Multi-Site Property Manager
Barrett & Stokely
02.2024 - Current
Senior Community Manager
Homestead Companies
05.2023 - 12.2023
Community Manager
Homestead Companies
11.2022 - 05.2023
Community Director
Elmington
05.2022 - 11.2022
Business Manager
Elmington
02.2022 - 05.2022
Business Manager
First Communities
04.2020 - 02.2022
Property Manager
The Kopley Group Inc
02.2019 - 04.2020
Assistant Manager
Oakwood Management Company
12.2017 - 02.2019
Leasing Consultant
Monarch Investment and Management Group
11.2015 - 12.2017
Associate's degree - Business Administration and Management, General
Purdue University Global
Bachelor's degree - Business Administration and Management, General
Purdue University Global
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