MILLIE SILVA
Clark,USA
Summary
Dynamic supply chain and procurement professional with over 20 years of progressive experience driving success through innovative procurement strategies and smart purchasing decisions that ensure on-time, in-full performance. Expertise in vendor management, strategic purchasing, and inventory optimization has established strong vendor relationships and facilitated the negotiation of favorable contracts, resulting in significant cost reductions and enhanced operational efficiency. Proficient in analyzing demand forecasts and managing order fulfillment while collaborating effectively with cross-functional teams to streamline operations across procurement, logistics, sales, and production. Recognized for maintaining accuracy and improving delivery performance through the adept use of SAP, MRP, and TMS/Blue Yonder systems while fostering a customer-focused approach to problem-solving.
Overview
31
31
years of professional experience
Work History
Senior Buyer
KERRY INGREDIENTS
01.2011 - 01.2025
- Analyzed inventory trends and demand forecasts to determine purchasing requirements.
- Managed purchase orders, expedited shipments, and adjusted quantities to control costs, minimize excess inventory, and reduce write-offs.
- Oversaw on-time deliveries and discrepancies while coordinating inbound logistics to optimize warehouse storage.
- Communicated critical supply chain updates including shortages and potential disruptions to managers and cross-functional stakeholders.
- Updated and maintained accurate SAP/MRP system data, including safety stock, lead times, order status, and minimum order quantities.
- Partnered with domestic and international suppliers and corporate procurement teams to communicate forecasted material needs and negotiate contracts, terms, and pricing.
- Maintained effective communication and collaborated across planning, sales, production, logistics, imports, quality, R&D, and accounts payable to ensure seamless supply chain operations.
Customer Service Representative
KERRY INGREDIENTS
01.2007 - 01.2011
- Managed order processing from receipt through delivery, ensuring accuracy and on-time fulfillment.
- Served as primary contact for customer needs, providing product information, pricing details, and service support via phone and email.
- Handled a high volume of inquiries and complaints, resolving billing and shipping discrepancies providing solutions with professionalism and empathy.
- Partnered with sales, planning, supply chain, quality, and logistics teams to resolve issues and ensure customer requirements were satisfied.
- Maintained accurate customer account records and detailed documentation of all interactions and transactions.
Vendor Managed Inventory Manager
HARTZ MOUNTAIN
01.1994 - 01.2007
- Analyzed inventory levels and demand forecasts for a key account to optimize replenishment demands and avoid shortages and overstocking across thirteen distribution centers.
- Collaborated with customers and sales teams to align stock levels with product rollouts and seasonal demand.
- Compiled and reported key performance indicators, inventory metrics, and operational data to identify trends and issues and support decision-making.
- Resolved shipping, delivery, ordering, and inventory issues to ensure replenishment targets and seamless operations.
Education
Accounting and Business
FAIRLEIGH DICKINSON UNIVERSITY
Rutherford, NJSkills
- Strategic procurement management
- Proficient in SAP and MRP systems
- Organizational skills
- E-procurement systems
Timeline
Senior Buyer
KERRY INGREDIENTS
01.2011 - 01.2025
Customer Service Representative
KERRY INGREDIENTS
01.2007 - 01.2011
Vendor Managed Inventory Manager
HARTZ MOUNTAIN
01.1994 - 01.2007
Accounting and Business
FAIRLEIGH DICKINSON UNIVERSITY