Millie Stokes
Lake Arthur,LA
Summary
A customer service-oriented professional with a proven track record in exceeding client expectations in a fast-paced environment, seeking a transition to a similar role to leverage strong communication skills, organizational abilities, and proven ability to build rapport with diverse clientele, gained through ten years of experience in the hospitality industry.
Overview
10
10
years of professional experience
Work History
Waitress
Cajun Tales Restaurant
Welsh , Louisiana
01.2014 - 11.2023
- Greeted customers, answered questions, and recommended specials to increase profits.
- Informed customers of daily specials and signature menu items.
- Took orders for food and drinks and delivered them to guests.
- Served alcoholic beverages responsibly in accordance with state laws.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Assisted other wait staff members in times of heavy customer traffic.
- Worked effectively in team environments to make the workplace more productive.
- Prepared checks accurately and processed checks promptly using cash registers, personal bank, and Point Of Sale system.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
Jennings High School
Jennings, LA05-2001
Skills
- Customer service/interaction
- Excellent communication
- Multitasking and prioritizing
- Ability to work under pressure
- Problem solving
- Dependability
- Teamwork
- Accurate money handling
- Point Of Sale system operations
- Food handling safety
Timeline
Waitress
Cajun Tales Restaurant
01.2014 - 11.2023
High School Diploma -
Jennings High School