Millinette Rivera
Orlando,FL
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal, excellent time management and problem-solving skills.
Strong experience in customer services and extensive administrative support, as well as the ability to do multiple tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsabilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Teacher Leader
Amazing Explorer Academy
2022.03 - Current
- Communicated frequently with parents, students (20 kids with 1 Assistant), and faculty to provide feedback and discuss instructional strategies.
- Collaborated with colleagues to develop cross-curricular lessons, maximizing student understanding of interconnected concepts.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Created and developed lesson plans to meet students' academic needs.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Sales Associate
Clarks Shoes
2019.06 - 2022.04
- Generated new sales leads to achieve and exceed monthly sales goals.
- Set and achieved company defined sales goals.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Audit-Quality Control Associate
Amazon
2019.08 - 2021.06
- Served as point of contact for questions and complaints from customers.
- Improved product quality by conducting thorough inspections and implementing corrective actions.
- Provided department support to Co- Manager and Assistant manager
- Streamlined quality control processes for increased efficiency and reduced waste.
- Managed inventory control.
- Analyzed data from quality tests, identifying trends and areas for improvement in both product design and manufacturing processes.
- Enforced company policies and procedure.
- Followed up to assess and report corrective action completion or progress.
Sales Associate
Walmart
2007.08 - 2013.03
- As Cake Decorator my priority was in customer satisfaction, to create an unforgettable experience for every client by combining creativity, quality, and personalized attention in every detail.
- Bakery sales by creating innovative cake designs for holiday and special events.
- Managed material inventory and ordered new materials when needed.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Education
Some College (No Degree) - Billing And Coding Certificate
Avalon Tech - June 2016
Orlando, FL BBA - Marketing
University of Puerto Rico -June 1991
Bayamon, PRSkills
- Strong customer service
- Educational leadership
- Evidence-based decision making
- Team-based learning
- Collaborative teamwork
- Microsoft Office proficiency
- Leadership skills
- Bilingual English and Spanish
Accomplishments
- Won “Teacher of the Year” award at Amazing Explorer Academy in 2024.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Teacher Leader
Amazing Explorer Academy
2022.03 - Current
Audit-Quality Control Associate
Amazon
2019.08 - 2021.06
Sales Associate
Clarks Shoes
2019.06 - 2022.04
Sales Associate
Walmart
2007.08 - 2013.03
Some College (No Degree) - Billing And Coding Certificate
Avalon Tech - June 2016
BBA - Marketing
University of Puerto Rico -June 1991