Million Siyum
Charlotte,United States
Summary
Dynamic retail professional with experience at Copain Bakery, excelling in team collaboration and problem-solving. Proven ability to enhance customer experiences and achieve sales targets through effective communication and time management. Dedicated Retail Bakery Associate with proven skills in customer service, sales transactions, and conflict resolution. Committed to fostering a welcoming atmosphere while adhering to food safety standards.
Overview
4
4
years of professional experience
Work History
Retail Bakery Associate
Copain Bakery
Charlotte, North Carolina
11.2025 - Current
- Maintained cleanliness and organization of bakery workspace.
- Assisted customers with product selections and inquiries.
- Operated bakery equipment safely and efficiently.
- Monitored inventory levels and restocked supplies as needed.
- Collaborated with team members during busy shifts for smooth operations.
- Followed all food safety regulations and guidelines strictly.
- Arranged displays to enhance product visibility and appeal.
- Stocked shelves with freshly-baked items as needed throughout day.
Juicerista
Clean Juice
Greensboro, North Carolina
10.2024 - 02.2025
- Prepared fresh juices using commercial juicing equipment daily.
- Maintained cleanliness and organization of the juicing station.
- Monitored inventory levels of fruits and vegetables for production needs.
- Collaborated with team members to improve service efficiency during peak hours.
- Educated customers about health benefits of various juice ingredients.
- Followed safety protocols for food handling and equipment usage consistently.
- Provided exceptional customer service by addressing customer inquiries promptly and professionally.
Sales associate
Old Navy
Charlotte, United States
12.2023 - 08.2024
- Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Achieved credit card sign-up targets by engaging with customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Fostered a welcoming atmosphere by actively engaging with customers, enhancing their shopping experience, and promoting repeat visits.
- Assisted customers with product selection and inquiries.
Cashier and Barista
Salted Melon Market & Eatery
Charlotte, United States
12.2021 - 04.2023
- Delivered hospitable customer service and prompt food and beverage delivery.
- Efficiently prepared quality cafe drinks and provided individualized recommendations.
- Maintained cleanliness of dining area, bathrooms, and coffee machines.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Fostered a welcoming atmosphere by engaging with customers, ensuring their needs were met and enhancing overall dining satisfaction.
Education
BACHELOR'S - BIOLOGY
University of North Carolina At Greensboro
Greensboro, NC05.2028
Skills
- Team Collaboration
- Problem solving
- Cross-training proficiency
- Sales transactions
- Time Management
- Conflict Resolution
Languages
- English
- Tigrinya, Native/ Bilingual
- English, Native/ Bilingual
Timeline
Retail Bakery Associate
Copain Bakery
11.2025 - Current
Juicerista
Clean Juice
10.2024 - 02.2025
Sales associate
Old Navy
12.2023 - 08.2024
Cashier and Barista
Salted Melon Market & Eatery
12.2021 - 04.2023
BACHELOR'S - BIOLOGY
University of North Carolina At Greensboro