Milly Rodriguez
Pembroke Pines,FL
Summary
Results-oriented National Account Manager. Highly organized with excellent communication skills, cultivating new business partnerships, managing supplier relationships and increasing customer satisfaction. Seeking a position as an Account Executive where I can leverage my skills and experience to drive growth and foster long-term client partnerships.
Overview
5
5
years of professional experience
Work History
National Account Executive
Fetch Package
06.2022 - Current
- Expanded national account base by identifying potential clients and executing targeted sales strategies.
- Strengthened customer relationships for long-term success through consistent, personalized communication and service.
- Delivered exceptional customer service, addressing concerns and ensuring satisfaction throughout all stages of sales process.
- Attended industry conferences and networking events to expand professional connections and generate leads for new business opportunities.
- Cultivated a deep understanding of each client's unique challenges, offering tailored solutions that met their specific needs.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
Account Manager
SunMarine
02.2021 - 05.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Coordinated logistics and shipping operations to ensure timely delivery of products to clients.
- Assisted in preparing sales proposals and presentations for client meetings.
Office Manager
Balarezo Medical Office
01.2019 - 04.2021
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed a portfolio of accounts, including healthcare providers and insurance companies.
- Coordinate and oversee daily administrative operations, including patient scheduling, medical records management, and billing processes.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Ensure compliance with healthcare regulations, including HIPAA, by implementing and enforcing office policies and procedures.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Education
Bachelor of Arts - Business Administration And Management
Broward College
Fort Lauderdale, FLSkills
- Account development
- Account Management
- Client Relationship Building
- Goal-Oriented
- Solution selling
Timeline
National Account Executive
Fetch Package
06.2022 - Current
Account Manager
SunMarine
02.2021 - 05.2022
Office Manager
Balarezo Medical Office
01.2019 - 04.2021
Bachelor of Arts - Business Administration And Management
Broward College