Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Millycent Achieng Walker

Lake Forest,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Providence Saint Joseph Medical Center
Mission Viejo, California
08.2023 - Current
  • Monitor vital signs, and report changes to nursing staff promptly.
  • Document patient care activities accurately in electronic health records.
  • Communicate effectively with patients to address their needs and concerns.
  • Collaborate with healthcare team members to provide high-quality patient care.
  • Support nursing staff during procedures and treatments, as needed.
  • Educated patients on health management and wellness practices during care interactions.
  • Answer call lights promptly, and respond appropriately to requests from patients, families, and staff members.
  • Assist with patient admissions, discharges, and transfers.
  • Conduct safety rounds regularly to ensure a safe environment for patients.
  • Observe changes in the patient's condition and report any abnormalities to the RN on duty.
  • Perform EKGs, as directed by a physician or RN.
  • Collect specimens, such as urine samples, for testing purposes according to established protocols.
  • Instruct new employees on the proper techniques for performing daily tasks.
  • Notify senior staff of patient emergencies to optimize outcomes.
  • Participate in quality improvement activities within the department.
  • Safeguard patient privacy with strict adherence to HIPAA protocols.

Field Representative

United States Census Bureau
Los Angeles, CA
12.2023 - 06.2024
  • Conducted in-person interviews to collect accurate demographic information.
  • Assisted in data verification to ensure completeness and reliability.
  • Explained survey procedures to participants for clarity and understanding.
  • Collaborated with team members to resolve participant inquiries effectively.
  • Managed scheduling and logistics for field data collection activities.
  • Reported daily progress to supervisors for project tracking purposes.
  • Maintained confidentiality of participant information throughout the process.
  • Inspected locations for safety hazards or potential risks prior to conducting field work.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Maintained accurate records of all customer interactions.
  • Conducted surveys and interviews with field participants to gather data.
  • Coordinated with other departments to ensure smooth operation of projects within the team.
  • Monitored progress of assigned tasks according to established timelines and schedules.
  • Ensured compliance with all applicable laws, regulations, policies, procedures, and standards.
  • Maintained communication between internal departments by providing regular updates.
  • Organized and maintained client records in a timely manner.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Patient Care Aide

Favorite Staffing( California Home for Veterans)
Los Angeles, CA
02.2022 - 08.2023
  • Assisted veterans with daily living activities and personal care needs.
  • Monitored and documented patient health status and emotional well-being.
  • Maintained a clean and safe environment for patients at the facility.
  • Responded promptly to patient calls and requests for assistance.
  • Ensured compliance with safety protocols and infection control procedures.
  • Maintained cleanliness of work area at all times in compliance with infection control policies.
  • Performed basic housekeeping duties such as changing linens, cleaning rooms and bathrooms, stocking supplies.
  • Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
  • Encouraged patient participation in physical activity programs under the supervision of a registered nurse or therapist.
  • Recorded patient information accurately in electronic health records system.
  • Responded quickly and calmly during emergency situations such as falls or seizures.
  • Monitored, measured and documented patients' vital signs in EMR system.
  • Followed safety protocols when transferring residents between beds, wheelchairs or other devices.
  • Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
  • Kept instruments and equipment clean and sanitized.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Supplied, collected and emptied patient bedpans on frequent basis.

Health Information Management Intern

Hoag Hospital
Costa Mesa, California
02.2023 - 03.2023
  • Managed patient health records using electronic health record systems.
  • Assisted in data entry and verification of patient information.
  • Collaborated with healthcare providers to ensure accurate documentation.
  • Processed requests for medical records from patients and providers.
  • Conducted audits to maintain compliance with privacy regulations.
  • Researched best practices in health information management for process improvement.
  • Maintained confidentiality of sensitive patient information throughout all tasks.
  • Performed quality assurance audits on electronic health records.
  • Compiled statistical reports related to clinical data, patient care, hospital utilization, and other health-related topics.
  • Retrieved requested medical records from storage locations quickly and accurately.
  • Identified potential areas for improvement in existing HIM processes.
  • Maintained confidentiality of sensitive patient data in accordance with HIPAA regulations.
  • Reviewed and updated patient medical records to ensure accuracy of information.
  • Scanned documents into an electronic format according to established guidelines.
  • Collaborated with members of multidisciplinary teams to ensure compliance with regulatory requirements relating to patient privacy and security protocols.
  • Processed authorizations from insurance companies for release of PHI.
  • Inputted demographic information into an EHR database accurately and efficiently.
  • Assessed incoming requests from physicians or nurses for release of protected health information.
  • Prepared reports summarizing audit findings related to data integrity issues.
  • Assisted with the implementation of a computerized system for tracking patients' medical histories and treatment plans.
  • Analyzed medical coding systems to identify discrepancies and errors.
  • Maintained confidentiality of all patient information according to HIPAA guidelines.
  • Pulled patient records and transferred information to appropriate parties.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Set up patient charts and documented information in various company software.

Caregiver

Care To Stay Home
Santa Ana, CA
08.2017 - 05.2022
  • Assisted clients with daily living activities and personal care needs.
  • Provided companionship and emotional support to enhance client well-being.
  • Monitored client health and reported changes to healthcare professionals.
  • Maintained a clean and safe environment for clients in their homes.
  • Coordinated transportation for clients to appointments and social events.
  • Documented client progress and activities in daily care logs accurately.
  • Supported bathing, dressing and personal care needs.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Recorded client status progress and challenges in logbooks and reports.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Administered prescribed medications on a timely basis following care plan instructions.

Education

Some College (No Degree) - Data Analysis

Calbright Online Community College
ONLINE
09-2024

Associate of Science - Health Information Technology

Saddleback College
Mission Viejo, CA
05-2023

Associate of Science - Health Sciences

Saddleback College
Mission Viejo, CA
05-2023

Skills

  • Data analysis
  • Electronic health records
  • Patient care documentation
  • Communication skills
  • Team collaboration
  • Patient privacy compliance
  • Organization and time management
  • Calm under pressure
  • Interpersonal communication
  • Teamwork and collaboration
  • Computer skills
  • Analytical
  • Organizational skills
  • Remote office availability
  • Decision-making
  • Healthcare compliance
  • First Aid/CPR
  • Dependable and responsible
  • Written communication
  • Problem-solving
  • Flexible and adaptable
  • Health information management

Languages

Spanish
Limited

Timeline

Field Representative

United States Census Bureau
12.2023 - 06.2024

Providence Saint Joseph Medical Center
08.2023 - Current

Health Information Management Intern

Hoag Hospital
02.2023 - 03.2023

Patient Care Aide

Favorite Staffing( California Home for Veterans)
02.2022 - 08.2023

Caregiver

Care To Stay Home
08.2017 - 05.2022

Some College (No Degree) - Data Analysis

Calbright Online Community College

Associate of Science - Health Information Technology

Saddleback College

Associate of Science - Health Sciences

Saddleback College

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