Milo Bernini

• Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference.
• Prepared and posted financial journal entries using technically relevant software.
• Supported organizational account management duties under direct supervision.
• Managed sensitive information responsibly, maintaining strict confidentiality standards.
• Interacted with internal partners and obtained detailed information about organization's mission and goals to form solid foundation for grant applications.

• Performed diagnostic tests on malfunctioning devices to identify root causes of issues quickly and accurately, minimizing disruption to users'' workflow.
• Supported multimedia presentations in lecture halls by setting up audiovisual equipment and ensuring reliable functionality.
• Assisted professors with classroom technology and fixed AV rack malfunctions
• Diagnosed and troubleshot hardware, software and network issues.
• Kept in contact with other technicians to solve problems.

• Greeted and assisted visitors upon arrival at information desk.

• Distributed promotional materials such as brochures, maps, and event schedules.

• Resolved visitor complaints or issues by providing solutions or reporting concerns to supervisors if needed.

• Helped visitors understand the scientific principles related to each exhibit.