Proficient with MS Word, Excel, G-Suite for Business, Outlook, Microsoft Teams, Familiarity with the Adobe Suite,
Milo Burshaine
Computer Repair Technician / Customer Service Representative
Bellevue,WA
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
General Labor Worker
GJR Construction
Shoreline, WA
06.2021 - Current
- Loaded, unloaded and moved material to and from storage and production areas.
- Maintained and repaired facilities, equipment and tools.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Used Microsoft Word and other software tools to create documents and other communications.
- Maintained energy and enthusiasm in fast-paced environment.
Custodial Maintenance Worker
GOOD PLANeT FOODS
Bellevue, WA
01.2021 - Current
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Developed and maintained courteous and effective working relationships.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
Customer Service Representative/Sample Coordinator
GOOD PLANeT FOODS
Bellevue, WA
03.2020 - 11.2021
- Responded to customer requests for products, services and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Used Microsoft Word and other software tools to create documents and other communications.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Computer Service Technician
Seattle Laptops
Seattle, WA
07.2016 - 11.2019
- Patiently walked individuals through basic troubleshooting tasks.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Set up and maintained user accounts and client access.
- Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
Education
Business Administration And Management
Walla Walla Community College
Walla Walla, WA 04.2019 - 03.2022
Computer Numerically Controlled (CNC) Machinist Technology
Walla Walla Community College
Walla Walla, WA 09.2015 - 04.2016
Associative Arts
Bellevue College
Bellevue, WA 09.2014 - 06.2015
Computer Service Technician-Certified
Edmonds Community College
Lynnwood, WA 09.2003 - 06.2004
Restaurant And Culinary Management
Skagit Valley College
Mount Vernon, WA 09.1987 - 06.1988
Skills
Teambuilding
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
General Labor Worker
GJR Construction
06.2021 - Current
Custodial Maintenance Worker
GOOD PLANeT FOODS
01.2021 - Current
Customer Service Representative/Sample Coordinator
GOOD PLANeT FOODS
03.2020 - 11.2021
Business Administration And Management
Walla Walla Community College
04.2019 - 03.2022
Computer Service Technician
Seattle Laptops
07.2016 - 11.2019
Computer Numerically Controlled (CNC) Machinist Technology
Walla Walla Community College
09.2015 - 04.2016
Associative Arts
Bellevue College
09.2014 - 06.2015
Computer Service Technician-Certified
Edmonds Community College
09.2003 - 06.2004
Restaurant And Culinary Management
Skagit Valley College
09.1987 - 06.1988
Similar Profiles
John MoranJohn Moran
Owner/Operator at GJR ConstructionOwner/Operator at GJR Construction
Yanmichel Gomez Acosta GómezYanmichel Gomez Acosta Gómez
Azzure Condominions at VLTN ConstructionAzzure Condominions at VLTN Construction
Maaha Binte MuffasilMaaha Binte Muffasil
IT Support Specialist at GJR TechnologiesIT Support Specialist at GJR Technologies
Gabby GrimsteadGabby Grimstead
Veterinary Assistant at High Country Veterinary ServicesVeterinary Assistant at High Country Veterinary Services
Aswin NairAswin Nair
Senior Data Scientist, CO+I at Microsoft, USASenior Data Scientist, CO+I at Microsoft, USA