Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Milo Morrison

Tulsa,OK

Summary

Dynamic and results-oriented professional with extensive experience at Okies Carwash, excelling in remote work and project management. Demonstrated success in enhancing customer satisfaction and streamlining operations, leveraging strong administrative support and creative thinking skills. Proven track record in fostering vendor relationships and improving team communication, contributing to significant business growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Project Assistant - Remote

Okies Carwash
07.2021 - Current
  • Provided exceptional support to project leads through daily communication, follow-up on action items, and proactive problemsolving.
  • Enhanced team communication by scheduling regular meetings, preparing agendas, and taking detailed minutes.
  • Handled administrative duties, filing, and errands.
  • Provided assistance with preparation of project-related reports, manuscripts and presentations
  • Researched and analyzed data to support project-related decisions.
  • Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.

Assistant Manager/remote

Okies Carwash
02.2021 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Crew/brazzer

Aaon
05.2015 - 10.2022
  • UnWorked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collaborated with team members to complete orders.

Education

Bachelor Of Electrical Engineering - Ele Tric

Tulsa Tech
3420 S Memorial Ave
05.2018

Hvac - Hvac

Tulsa Tech
3420 S Memorial Dr
05.2014

Diploma - Diploma

Cornerstone Christian Corresondence School
Highway 17 Townsend,georgia 31331
04.2014

Skills

  • Remote work experience
  • Deadline management
  • Scheduling management
  • File management
  • Virtual collaboration
  • Database entry
  • Client relationships
  • Administrative support
  • Billing and invoicing
  • Telephone etiquette
  • Cross-Functional Team Assistance
  • Project regulations
  • Vendor oversight
  • Operations support
  • Chart preparation
  • Conflict resolution
  • Creative thinking
  • Production cost verification

Accomplishments

  • Achieved Result by introducing Software for Type tasks.
  • Supervised team of Number staff members.
  • Documented and resolved Issue which led to Results.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Collaborated with team of Number in the development of Project name.

Certification

Havac

Electrical

  • Orientation to the Trades Certificate – National Center for Construction Education and Research.
  • Occupational Safety and Health Administration (OSHA) 30-Hour Construction Safety and Health Course Certificate – U.S Department of Labor.
  • Indoor Air Quality Association (IAQA) Certified IAQ Professional - Indoor Air Quality Association.
  • HVAC Excellence Professional Technician Certification - HVAC Excellence.

Timeline

Project Assistant - Remote

Okies Carwash
07.2021 - Current

Assistant Manager/remote

Okies Carwash
02.2021 - Current

Crew/brazzer

Aaon
05.2015 - 10.2022

Bachelor Of Electrical Engineering - Ele Tric

Tulsa Tech

Hvac - Hvac

Tulsa Tech

Diploma - Diploma

Cornerstone Christian Corresondence School

Similar Profiles

CREATE PROFILE
Milo Morrison