Milo Powers
Decatur,Georgia
Summary
Proven ability to enhance customer satisfaction and loyalty, demonstrated through a track record of efficiently handling cart returns and maintaining store cleanliness at Kroger. Excelled in roles requiring the ability to handle multiple tasks simultaneously and resolve customer issues, leading to a significant improvement in loyalty and store environment. Skilled in product restocking and maintaining professional appearance, consistently prioritizing productiveness and store presentation.
Overview
4
4
years of professional experience
Work History
Courtesy Clerk
Kroger
01.2024 - Current
- Collected more than 200 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted customers with large purchases and/or elderly/disabled customers by carrying items to vehicles.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Maintained clean and tidy checkout area to optimize service delivery.
Summer Camp Volunteer
The Martial Arts Center
06.2023 - 06.2023
- Utilized problem-solving skills to resolve camper conflicts.
- Supervised children involved in practice, games, and meals
- Led programs for up to 25 children.
- Communicated with parents on child activities and behavior.
- Worked with children of varying age, interest, skill, and developmental levels.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Summer Camp Volunteer
School of Rock
06.2020 - 07.2020
- Utilized problem-solving skills to resolve camper conflicts.
- Led programs for up to 10 children.
- Created fun and educational activities for campers.
- Created and maintained pleasant atmosphere to help campers feel comfortable and secure.
Education
High School Diploma -
The Galloway School
Atlanta, GA05.2025
Skills
- Brand Promotion
- Store Cleaning
- Loss Prevention
- Cart returns
- Price Checking
- Product restocking
- Store maintenance
- Product Knowledge
- Loading and Unloading Carts
- Positive Attitude
- Professional Appearance
- Floor cleaning
Timeline
Courtesy Clerk
Kroger
01.2024 - Current
Summer Camp Volunteer
The Martial Arts Center
06.2023 - 06.2023
Summer Camp Volunteer
School of Rock
06.2020 - 07.2020
High School Diploma -
The Galloway School