Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Maintained rigorous food safety standards with thorough cleaning and sanitization procedures.
Enhanced workplace safety by implementing strict cleaning and sanitization protocols.
Barista
Starbucks
07.2024 - 12.2024
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Controlled line and crowd with quick, efficient service.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
Sales Associate
Forever 21
09.2022 - 01.2023
Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
Restocked shelves and organized displays in alignment with merchandising standards.
Offered personalized customer service to all customers to support satisfaction and loyalty.
Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
Cleaned, closed, and secured store at end of shift.
Greeted customers, identified needs and provided product advice.
Dressed and accessorized mannequins to highlight featured clothing and accessories.
Improved customer satisfaction by assisting them in finding their ideal clothing pieces quickly and efficiently.
Organized in-store promotions and events, creating buzz that significantly increased store traffic on event days.