Overview
Work History
Skills
Timeline
Generic

Milo Riley

Arlington,Virginia

Overview

2
2
years of professional experience

Work History

Sales Associate

Target
07.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maintained rigorous food safety standards with thorough cleaning and sanitization procedures.
  • Enhanced workplace safety by implementing strict cleaning and sanitization protocols.

Barista

Starbucks
07.2024 - 12.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Controlled line and crowd with quick, efficient service.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.

Sales Associate

Forever 21
09.2022 - 01.2023
  • Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
  • Restocked shelves and organized displays in alignment with merchandising standards.
  • Offered personalized customer service to all customers to support satisfaction and loyalty.
  • Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
  • Cleaned, closed, and secured store at end of shift.
  • Greeted customers, identified needs and provided product advice.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.
  • Improved customer satisfaction by assisting them in finding their ideal clothing pieces quickly and efficiently.
  • Organized in-store promotions and events, creating buzz that significantly increased store traffic on event days.

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Goal oriented

Timeline

Sales Associate

Target
07.2024 - 12.2024

Barista

Starbucks
07.2024 - 12.2024

Sales Associate

Forever 21
09.2022 - 01.2023
Milo Riley