Milona Hines
Yonkers,NY
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Resident Assistant
Buffalo State University
Buffalo, NY
08.2021 - 05.2024
- Promoted diversity awareness by creating informative bulletin boards or hosting special events addressing relevant issues.
- Participated in regular staff meetings with Resident Director.
- Established office hours each week where students could come meet one-on-one with RA's about any concerns they had.
- Responded to emergency situations within the residence hall.
- Assisted students with problem resolution through mediation and conflict management techniques.
Office Assistant
Buffalo State University
Buffalo, NY
08.2020 - 08.2021
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
Education
Bachelor of Science - Psychology
Buffalo State University
Buffalo, NY05-2034
Skills
- Organization and Time Management
- Decision-Making
- Multitasking
- Supervision and leadership
- Problem-Solving
- Computer Skills
- Interpersonal Communication
- Customer Service
- Training & Development
- Teamwork and Collaboration
Certification
- CPR Certified
Affiliations
- Completed 150 Hours at internship site
- President of organization on campus
- Completed 100 community service hours
Accomplishments
- Made the Deans List multiple times whilst in college
Timeline
Resident Assistant
Buffalo State University
08.2021 - 05.2024
Office Assistant
Buffalo State University
08.2020 - 08.2021
Bachelor of Science - Psychology
Buffalo State University
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