Dynamic professional with proven expertise in food service standards and front office management, honed at SUBWAY® Restaurants and Wyndham Hotel. Excelled in elevating customer satisfaction and streamlining operations, showcasing exceptional order management and interpersonal skills. Achieved significant improvements in efficiency and service quality, demonstrating a strong commitment to excellence.
Detail-oriented Front Desk Receptionist skilled in managing guest inquiries and utilizing multi-line phone systems to enhance customer experience. Core competencies include strong communication, exceptional multitasking, and proficiency in Microsoft Office Suite. Achievements include notable improvements in customer satisfaction scores through prompt and respectful service delivery. Aiming to leverage expertise in a dynamic office environment to further elevate client interactions.