Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MILOS MARINKOVIC

CHICAGO,IL

Summary

Dynamic and goal-oriented professional with a proven track record at Lav Imports, excelling in customer assistance and relationship building. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Adept at multitasking and maintaining organized inventory, ensuring a seamless shopping experience while fostering team cooperation.

Overview

16
16
years of professional experience

Work History

Sales Assistant

Lav Imports
05.2025 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate sales reporting.
  • Maintained organized inventory displays, improving product visibility and accessibility.
  • Collaborated with team members to streamline customer service processes, increasing satisfaction ratings.
  • Supported promotional events by setting up displays and engaging with potential customers.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.

Box Truck Driver

Yankee Freight Systems
08.2024 - 02.2025
  • Operated box truck to deliver goods safely and efficiently.
  • Assisted in loading and unloading cargo while adhering to safety protocols.
  • Maintained accurate delivery logs and documentation for compliance purposes.
  • Learned routing software to optimize delivery schedules and reduce delays.
  • Inspected vehicle pre- and post-trip to ensure operational readiness.
  • Communicated effectively with dispatch to confirm delivery details and updates.
  • Adapted quickly to changing schedules and routes based on operational needs.
  • Collaborated with team members to enhance overall delivery efficiency and effectiveness.
  • Assisted in warehouse operations when needed, contributing to overall team success and productivity.
  • Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
  • Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
  • Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
  • Coordinated with fellow drivers on multi-stop routes for efficient teamwork and resource allocation during high-demand periods.
  • Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
  • Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
  • Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.
  • Reviewed transportation and shipping papers to verify accuracy of inventory counts.
  • Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
  • Maintained accurate records of deliveries, vehicle inspections, and other relevant documentation for compliance purposes.
  • Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
  • Communicated with Number-member team to report delays in transportation, minor accidents, and arrival of shipments.
  • Maintained complete and accurate logs or reports to document customer locations and distance traveled, using Software.
  • Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
  • Conducted thorough pre-and post-trip vehicle inspections to identify potential issues and maintain safety standards.
  • Facilitated smooth handover processes with warehouse personnel by providing accurate documentation and maintaining open lines of communication.
  • Established positive relationships with clients by providing exceptional customer service during deliveries.
  • Managed inventory within the truck accurately to ensure proper loading/unloading order for time-efficient deliveries.
  • Inventoried and inspected goods to determine quantities and conditions.
  • Resolved delivery discrepancies promptly, ensuring customer satisfaction and maintaining a strong professional reputation.
  • Enhanced delivery efficiency by planning optimal routes and managing daily schedules.

Box Truck Driver

RMJ Cargo Bul
01.2024 - 08.2024
  • Obtained authorizations from shippers and receivers to assess invoices.
  • Demonstrated strong knowledge of local and regional roadways, enabling efficient navigation even without GPS assistance.
  • Drove truck Number miles per month, distributing load weight evenly and utilizing space efficiently.
  • Uncoupled and coupled trailers by connecting and disconnecting air and electrical lines, changing trailer jack positions and manipulating fifth-wheel locks.

Sprinter Van Driver

Novi Sad Inc
11.2023 - 01.2024
  • Operated delivery vehicles to transport goods safely and efficiently.
  • Conducted routine vehicle inspections to ensure compliance with safety standards.
  • Assisted in loading and unloading cargo, maintaining organization during transportation.
  • Communicated effectively with dispatch to coordinate timely deliveries.

Assistant of the Royal Family

White Palace Belgrade
10.2020 - 08.2023
  • Assisted in coordinating daily operations to enhance team efficiency and workflow.
  • Supported management in organizing meetings and events, ensuring timely communication of agendas.
  • Maintained accurate records and documentation for various administrative processes.
  • Responded promptly to inquiries, providing exceptional customer service to enhance guest satisfaction.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.

Coordinator

Kingdom of Serbia Association
06.2009 - 09.2020
  • Coordinated event logistics, ensuring smooth execution of community outreach programs.
  • Assisted in developing marketing materials to promote association initiatives and increase engagement.
  • Facilitated communication among team members, fostering collaboration on various projects.
  • Organized data and maintained records, enhancing information accessibility for team members.
  • Contributed to planning meetings by preparing agendas and documenting key discussions and action items.
  • Supported fundraising efforts through research of potential donors and grant opportunities.
  • Managed volunteer schedules, optimizing resource allocation for events and activities.
  • Developed training materials for new staff, improving onboarding efficiency and knowledge transfer.
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.

Education

Master of Science - History

Faculty of Philosophy
Nis, Serbia
2020

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Friendly and helpful
  • Strong communication and interpersonal skills
  • Reliable and responsible
  • Team cooperation
  • Adaptable and flexible
  • Honest and dependable
  • Customer assistance
  • Attention to detail
  • Creative thinking
  • Positive customer engagement
  • Excellent written and verbal communication
  • Decision-making
  • Organization
  • Building customer loyalty
  • Goal driven
  • Safety and cleanliness standards
  • Multitasking
  • Team leadership
  • Organizational skills
  • Store opening and closing
  • Staff support
  • Sales and promotions
  • Ability to lift 40 pounds
  • Speech clarity

Languages

Serbian, English
Native or Bilingual

Timeline

Sales Assistant

Lav Imports
05.2025 - Current

Box Truck Driver

Yankee Freight Systems
08.2024 - 02.2025

Box Truck Driver

RMJ Cargo Bul
01.2024 - 08.2024

Sprinter Van Driver

Novi Sad Inc
11.2023 - 01.2024

Assistant of the Royal Family

White Palace Belgrade
10.2020 - 08.2023

Coordinator

Kingdom of Serbia Association
06.2009 - 09.2020

Master of Science - History

Faculty of Philosophy

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MILOS MARINKOVIC