Summary
Overview
Work History
Education
Skills
Timeline
Generic

Milos Nakic

Temerin

Summary

I am a highly adaptable and dedicated professional with a strong foundation in self-mastery and a passion for continuous personal and professional growth. My ability to remain self-aware and practice mindfulness has enabled me to stay focused, overcome challenges, and deliver consistent results in any work environment.

With exceptional problem-solving skills and an analytical mindset, I am able to tackle complex tasks with a high level of accuracy and efficiency. I am a skilled researcher, adept at gathering relevant information to support decision-making and drive success.

I take pride in my active listening abilities, which allow me to understand client needs and collaborate effectively in team settings. My tech-savviness ensures that I can quickly adapt to new tools and platforms, and I am comfortable with a variety of digital tools, whether for project management, communication, or data analysis.

Having developed strong time management skills, I excel at multi-tasking and prioritizing tasks to meet deadlines without sacrificing quality. Whether working independently or as part of a team, I bring a balanced, positive approach to my work that leads to both personal growth and collective success.

I am always looking for new opportunities to apply my skills and grow further, contributing to a dynamic, innovative environment where I can continue to thrive.

Overview

8
8
years of professional experience

Work History

Quality Control Specialist

Fada Quality Service LTDA
10.2024 - Current
  • Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
  • Inspected finished goods to verify conformance with customer specifications and company quality standards.
  • Minimized down time 16% by reducing production rework and recalls.
  • Created and maintained several databases to track statistical data.
  • Reported problems and concerns to management.
  • Recorded and organized test data for report generation and analysis.

Geospatial Analyst

GeoLink NS
09.2024 - 02.2025
  • Determined location and dimensions of objects.
  • Contributed to the growth of the company''s intellectual property portfolio by co-authoring several patents related to novel geospatial methods or applications.
  • Conducted fieldwork to verify and update existing datasets.

Customer Support Representative

Meridianbet
02.2023 - 10.2024
  • Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
  • Managed escalated calls with professionalism, ultimately resolving complex issues to the satisfaction of both the client and company.
  • Balanced multiple priorities while maintaining a focus on excellent communication skills and attention to detail.
  • Provided empathetic support for customers experiencing difficulties or dissatisfaction, resulting in improved loyalty.

Receptionist Manager

Marco Polo Hotels
07.2022 - 01.2023
  • Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
  • Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
  • Reduced wait times for clients with effective appointment management and timely communication of delays or changes.
  • Improved team morale and productivity by providing ongoing support, training, and constructive feedback to reception staff members.
  • Assisted in the hiring process of new reception staff members by reviewing resumes, conducting interviews, and providing input on candidate selection.

Quality Control Analyst

Lear Corporation
08.2017 - 01.2019
  • Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
  • Provided training to new hires on quality control procedures, fostering a culture of excellence within the team.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.

Education

High School Diploma -

Tehnicka Skola Becej
Serbia
01-2017

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Excellent communication
  • Computer skills
  • Organization and time management
  • Problem resolution

Timeline

Quality Control Specialist

Fada Quality Service LTDA
10.2024 - Current

Geospatial Analyst

GeoLink NS
09.2024 - 02.2025

Customer Support Representative

Meridianbet
02.2023 - 10.2024

Receptionist Manager

Marco Polo Hotels
07.2022 - 01.2023

Quality Control Analyst

Lear Corporation
08.2017 - 01.2019

High School Diploma -

Tehnicka Skola Becej
Milos Nakic