Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Milos Piljagic

Whiting,IN

Summary

Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Overview

4
4
years of professional experience

Work History

Bartender

BJ's Restaurant & Brewhouse
04.2021 - 04.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Bartender

Coopers Hawk Winery
07.2024 - Current
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.

Bar Manager

William's Inn Bar and Pizza
11.2021 - 10.2023
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

Education

George Rogers Clark HS
Hammond, IN

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Engaging personality
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Complex Problem-solving
  • Payment processing
  • Menu memorization
  • Professional appearance
  • Alcohol awareness

Languages

English
Native or Bilingual
Serbian
Native or Bilingual

Timeline

Bartender

Coopers Hawk Winery
07.2024 - Current

Bar Manager

William's Inn Bar and Pizza
11.2021 - 10.2023

Bartender

BJ's Restaurant & Brewhouse
04.2021 - 04.2024

George Rogers Clark HS

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