Miloslav Kirilov Minkov
Harpers Ferry,WV
Summary
Dynamic professional with a robust background in office management, leadership, project management, and public safety. Proven expertise in technology-related roles and a comprehensive understanding of US Immigration laws and procedures. Adept at problem-solving and optimizing performance, with a strong ability to manage projects and collaborate effectively within teams. Committed to continuous learning and leveraging industry trends to drive organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Correctional Officer-C4
Montgomery County Department of Corrections
01.2022 - Current
- Working at direct supervision posts within the housing units to maintain the custody and security of the inmates
- Performing physical searches of detained individuals, searching for weapons, contraband, currency, and other evidence
- Apprehending, physically restraining by applying handcuffs, and using other restraints to restrain an individual while working with law enforcement officials.
- Enforcing clearly defined institutional policies and procedures by providing input into the daily log, escorting inmates, issuing clothing and bedding, completing routine intake paperwork, conducting perimeter checks, etc
- Maintaining custody, security, and safeguarding evidence and property.
- Report unusual or irregular activities to the chain of command, and de-escalate such situations using interpersonal skills and force on occasions, under the county guidelines.
- Responding to assistance calls and, if needed, collecting, processing, and preserving physical evidence.
- Proficient in the use of firearms, preparing investigative reports, and serving court orders (e.g., warrants, subpoenas, etc.). And gathering evidence for criminal cases prosecuted through the court system.
- Writing detailed accident reports, including the actions taken during the incident
- Maintaining accurate notes, records, and logbooks
- Following security protocols and enforcing institutional policies and procedures are essential for ensuring the detained individuals' safekeeping, and the evidence's integrity.
- Maintaining electronic records and conducting necessary research across multiple sources.
- Participate in the processing of arrestees in the Central Processing Unit
- The process includes, but is not limited to, taking photographs and fingerprints of arrestees, escorting defendants to and from hearings before the District Court Commissioners, and recording hearing and disposition information.
- After meeting requirements, opportunities to participate in special assignments that can provide additional experience and career growth include Instructor, Accreditation and Compliance Officer, Emergency Response Team, Field Training Officer, Central Control Team, and more.
- Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
Project OAW– Afghanistan Task Force
Xator Corporation
Fairfax, VA
08.2021 - 01.2022
- The most essential element of my job was maintaining a positive and safe atmosphere in the temporary housing environment for refugees.
- Project team management by evenly distributing the workload and performance evaluation.
- We were responsible for the confidentiality and privacy of service partner-protected health information, and other applicable information and material, according to agency and center policies, as well as applicable regulations and laws, including HIPAA.
- Interpersonal skills to communicate, coordinate assistance, and develop positive relationships with department members, community groups, media, law enforcement agencies, and public and private sectors were the core needs to perform the job.
- Collaborated with other departments to ensure thesuccessful execution of all tasks.
Visa and Passport Specialist
CIBT Visa
Washington, DC
03.2018 - 10.2021
- Data management using the centrally operated software.
- Ensured compliance with government regulations pertaining to passport issuance and renewal process.
- Assembled photographs with printed license information to produce completed documents.
- Verified application data and account information against legal documentation to determine accuracy and integrity.
- Acted as a point of contact between customers and relevant government agencies.
- Researched information related to passports and visa regulations using online databases.
- Provided guidance on travel document requirements for international trips.
- Telephonic communication is used to provide technical support to the World Bank staff for solving problems and launching new strategies.
- Focused on a customer-centric approach to offer assistance and find solutions to the issues.
- Record keeping for all the World Bank employees' cases, visa applications, sensitive documents, passports, and travel details.
Part-time Administrative Assistant
Gavett, Datt, & Barish, P.C.
Rockville, MD
11.2017 - 03.2018
- Entering data, and maintaining records and files in company-provided software.
- Answering phone calls, helping with technician support, and providing solutions to the law firm's staff.
- Filing, scanning, emailing, and addressing correspondence between the clients and the staff.
- I was helping the company staff with any additional tasks when needed.
- Analyzing and processing sensitive documents.
- I am maintaining and managing client case files.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Office Manager/HR
Cool Travel Bulgaria
Svishtov, Bulgaria
09.2011 - 07.2013
- Coordinate with management and applicants regarding open vacancies and onboarding interviews.
- Obtaining and maintaining the personal records of new hires and existing employees, including the I-9 forms, work authorizations, and background information.
- Significant responsibilities included, but were not limited to, dealing with financial transactions, bank inquiries, and processing and tracking accounts payable and receivables.
- Perform a performance evaluation of the company as a whole, and write a report for the preview of higher management.
- Recruitment of contract-based employees for the sister companies concerned, located in the USA, Canada, and Europe.
- My office was responsible for all the liaison with the U.S.-based employers, and then submitting paperwork to the U.S. Embassy at the final stage.
- Strategic time management was the key element in accomplishing organizational goals during the time in the subject position.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Responded to customer inquiries via phone or email in a professional manner.
- Maintained accurate records of all visa processing activities.
- Identified fraudulent documentation or misrepresentation of facts by applicants.
- Researched international laws, regulations, and guidelines related to visas.
- Verified application data and account information against legal documentation to determine accuracy and integrity.
Education
Associate Degree - Maw And Criminal Justice
Montgomery College
Rockville, MD09-2026
Bachelor - Computer Sciences
Tsenov Academy of Economics
Svishtov, Bulgaria01.2013
Skills
- Crisis Management and Emergency Response
- Investigation and Analytical Thinking
- Outstanding communication and interpersonal skills
- Strong communication skills
- Research and analysis
- Case management expertise
- Global immigration filings
- Data organization
Certification
Montgomery County Police Citizen Academy
CPR & First Aid Certification
Firearms and Defensive Tactics Training.
Personal Qualifications
- Bachelor in Computer Sciences, 2013, Tsenov Academy of Economics, Svishtov, Bulgaria
- Associate Degree in Law and Criminal, 2021, till present
Personal Information
Citizenship: U.S. Citizen
Languages
Bulgarian
Native/ Bilingual
German
Professional
Russian
Professional
Spanish
Limited
Timeline
Correctional Officer-C4
Montgomery County Department of Corrections
01.2022 - Current
Project OAW– Afghanistan Task Force
Xator Corporation
08.2021 - 01.2022
Visa and Passport Specialist
CIBT Visa
03.2018 - 10.2021
Part-time Administrative Assistant
Gavett, Datt, & Barish, P.C.
11.2017 - 03.2018
Office Manager/HR
Cool Travel Bulgaria
09.2011 - 07.2013
Associate Degree - Maw And Criminal Justice
Montgomery College
Bachelor - Computer Sciences
Tsenov Academy of Economics
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