MILTON BASS
Fort Worth,TX
Summary
Hardworking Dispatch Manager with strong workload coordination and task delegation skills. Outgoing personality builds quality relationships with coworkers and promotes inclusive employee training environments. Efficient data collection promotes accurate documentation and improves supply chain logistics. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Overview
35
35
years of professional experience
Work History
Dispatcher Manager
SAT Trucking Inc.
Azle, TX
05.2023 - 06.2024
- Monitored and tracked the progress of drivers and shipments to ensure on-time delivery.
- Created and maintained daily, weekly, and monthly reports of all dispatching activities.
- Trained new staff members in proper dispatch procedures.
- Developed policies for driver safety and customer service.
- Ensured that all vehicles met DOT standards for safety inspections.
- Negotiated contracts with vendors to reduce costs associated with shipping materials.
- Resolved customer complaints regarding shipment delays or damages promptly.
- Provided timely updates to customers about their orders or deliveries.
- Utilized GPS systems to track vehicle locations in real time.
Driver and Transport Manager
Krude Karriers
Springtown, TX
01.2020 - 05.2023
- Safely drove vehicles to pick up and deliver goods, ensuring timely arrival at each destination.
- Organized routes for drivers, monitored their performance and maintained records of driver activities.
- Ensured compliance with all relevant safety regulations during the transport process.
- Monitored vehicle maintenance schedules and ensured that all vehicles were kept in good condition.
- Coordinated with customers to ensure smooth delivery of goods as per their requirements.
- Supervised loading and unloading of freight from trucks, ensuring correct handling procedures were followed.
- Maintained accurate documentation related to driver's logbooks, manifests and other paperwork required by law.
- Provided guidance to junior staff on various aspects of transportation operations.
- Identified areas where improvements could be made to increase efficiency and reduce costs.
- Resolved customer complaints regarding transport services promptly and effectively.
- Conducted regular inspections of vehicles to ensure they meet safety standards before departing on trips.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Created and enforced policies and procedures for entire logistics team.
Owner
Teufel Hunden Truck Lines LLC
Navarre, FL
09.2013 - 12.2019
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Conducted performance reviews for employees on a regular basis.
Unit Supply Sergeant
United States Army
Fort Leonard Wood, MO
11.2007 - 09.2013
- Maintained accountability of all unit equipment and supplies.
- Organized, inventoried, and distributed clothing, small arms ammunition, food items, and other expendable materials.
- Processed requisitions for the procurement of supplies and services.
- Assisted in developing standard operating procedures for storage operations.
- Identified supply discrepancies and worked with appropriate personnel to resolve issues in a timely manner.
- Supervised subordinate personnel in the performance of their duties.
- Managed warehouse staff to ensure productivity standards were met or exceeded.
- Ensured that hazardous material was stored properly according to regulations.
- Created detailed reports detailing any shortages or overages in inventory levels.
Special Finance Manager
Bob Howard Auto Group
Oklahoma City, OK
07.2000 - 09.2007
- Developed and implemented a process to ensure compliance with all applicable laws and regulations.
- Created and maintained loan tracking system to monitor customer payments and delinquencies.
- Monitored credit activity to ensure accuracy in account information.
- Assisted in developing short-term funding strategies for special projects or initiatives.
- Identified cost savings opportunities within the finance department operations.
- Supported sales team in coordinating paperwork and closing sales.
- Oversaw sub-prime lending program for [Type] dealership.
- Checked credit applications for accuracy and completeness.
Computer Network Defense Manager
Marine Corps
Jacksonville, NC
07.1989 - 05.2000
- Developed and implemented policies, procedures, and guidelines for managing computer networks.
- Created detailed reports documenting network defense activities and presenting them to senior management.
- Trained staff on best practices related to network security operations, including threat identification and mitigation techniques.
- Coordinated with external vendors providing managed security services for additional protection.
- Collaborated with other IT teams such as System Administration or Database Administration on projects involving network defense initiatives.
- Mentored junior employees in departmental activities and procedures.
Education
Leadership Course - Organizational Leadership
Marine Corps University
Quantico, VA03-1996
Leadership Certification - Organizational Leadership
Marine Corps Drill Instructor
Beaufort, SC12-1994
Some College (No Degree) - Logistics And Materials Management
Tarrant County College District
Fort Worth, TXSome College (No Degree) - Logistics And Materials Management
American Military University
Fairfax, VASkills
- Incident Reporting
- Employee Training
- Scheduling expertise
- Route Planning
- Strong leadership
- Employee Performance Reviews
- Customer Communication
- Employee time records
- Staff Training and Development
- Phone dispatch
- Daily reports
- DOT Compliance
- Route planning expertise
Timeline
Dispatcher Manager
SAT Trucking Inc.
05.2023 - 06.2024
Driver and Transport Manager
Krude Karriers
01.2020 - 05.2023
Owner
Teufel Hunden Truck Lines LLC
09.2013 - 12.2019
Unit Supply Sergeant
United States Army
11.2007 - 09.2013
Special Finance Manager
Bob Howard Auto Group
07.2000 - 09.2007
Computer Network Defense Manager
Marine Corps
07.1989 - 05.2000
Leadership Course - Organizational Leadership
Marine Corps University
Leadership Certification - Organizational Leadership
Marine Corps Drill Instructor
Some College (No Degree) - Logistics And Materials Management
Tarrant County College District
Some College (No Degree) - Logistics And Materials Management
American Military University