Milton Craighead
Information Technology
Van Buren,MI
Summary
Analytical and seasoned professional with 15+ years of experience managing complex IT infrastructure, overseeing data migration projects, and establishing system upgrade policies. Specializes in delivering enterprise-level technology solutions, network design, and cloud architecture for healthcare, financial, and public sectors. Proven ability to lead high-performing teams, devise disaster recovery plans, resolve critical issues, and negotiate favorable vendor contracts for effective risk management and cost savings. Demonstrated expertise in engineering secure managed file transfer systems.
Overview
18
18
years of professional experience
Work History
President, Information Technology Consulting
Craighead IT Consulting Services
- Directed routine operations of IT consulting firm, specializing in systems design/integration, network solutions, database management, and capacity planning, providing tailored solutions aligned with client needs
- Engineered robust enterprise system using Oracle 7, 8i, 9i, and RDB databases alongside OpenVMS and Tru64 UNIX, to facilitate mission-critical business processes
IT Management Consultant
SER, Metro
- Harnessed strong communication skills to negotiate favorable contracts with vendors for cost-effective purchasing
- Served as a subject matter expert in building Windows 2000 Active Directory Services infrastructure, while administering Oracle and MS Access databases for centralized resource management
Deputy Administrator for Information Technology
Third Judicial Circuit Court
- Determined inefficiencies and crafted protocols for the acquisition and management of the Court’s desktops, LAN/WAN networks, production systems, and telecommunication devices to sustain workflow consistency
- Led a network upgrade projects by replacing the copper backbone with fiber, transitioning from hubs to switched technology, and advancing Novell servers to version 5.1, aimed at extending infrastructure lifespan
- Achieved a 30% increase in system performance by configuring and maintaining new server environments
Database Administrator
Compaq Alpha & OpenVMS systems
- Handled end-to-end database administration tasks, including modeling, security, backup/recovery, and client/server connectivity to augment system availability
- Employed advanced upgrade methodologies to modernize Oracle database software on Sun, Compaq Alpha, and OpenVMS systems, as well as Oracle development tools, involving Designer, Developer, and IAS
System Administrator
Compaq Alpha & OpenVMS systems
- Carried out in-depth research to devise policies and schedules for system OS upgrades and software installations
- Incorporated structured protocols for server configurations, production roll-outs, and change management, as well as version control with Compaq Layered Product CMS/MMS to raise system uptime
Infrastructure Architect
Insight Global, BCBSM
Atlanta, GA
08.2015 - Current
- Conduct comprehensive research and design technology bricks, roadmaps, patterns, and reference architectures to guide enterprise infrastructure decisions and meet organizational goals
- Evaluate system requirements and define interoperability frameworks to design program-level integration and infrastructure architecture views for seamless operations
- Spearhead the procurement of hardware and software technologies by assessing organizational needs and synchronizing technology solutions to attain cost savings
- Monitor market trends to establish standardized technology configurations with the aim of reducing complexities and aligning enterprise architecture with evolving business needs
- Identify critical gaps by reviewing current technology landscape to deliver tailored solutions for strengthening security
- Manage cloud infrastructure and deploy virtualization strategies by collaborating with cross-functional teams to maximize resource allocation and decrease downtime
- Provide expert advice on application and infrastructure development projects, addressing technical challenges and streamlining design frameworks to enhance scalability
- Offer technical guidance and oversight to 10 team members while governing a portfolio of 20 - 25 concurrent projects for timely completion and sustaining quality standards
Architect-Technology, Manager
Cognizant Technology Solutions
Teaneck, NJ
02.2013 - Current
- Leverage Axway Transfer CFT for internal file exchanges and Axway Secure Transport for external delivery while redesigning Ally Bank's MFT processes
- Enable secure connectivity between 2 applications for smooth data exchanges using Axway's PeSIT protocol
- Administer Electronic File Transfer/Managed File Transfer systems, by configuring Secure Transport interfaces, generating x509 and PGP certificates, and mapping workflows to accelerate file transfer processes
- Oversee secure transport operations by creating User Accounts, Service Accounts, Transfer Sites, Shared Folders, and MTF Applications as well as assigning users to applications for optimal system functionality
- Design router applications within Secure Transport, to track file transfers using SFTP, SSH, and HTTPS protocols, while setting up email notifications and real-time monitoring
- Utilize Secure Transport to customize Transaction Manager events and perform administrative tasks
- Steer all phases of software development for EFT/MFT applications, encompassing design, coding, testing, debugging, implementation, and ongoing support to sustain system stability
- Develop robust internal data flow process in conjunction with Mainframe and server administrators to reduce operational disruptions and uplift reliability
Senior Consultant
Axway, Inc
Phoenix, AZ
06.2006 - 01.2013
- Delivered expert consultancy on the Axway EDI/EAI application suite, with a strong emphasis on application setup, upgrades, performance improvement, testing, and issue resolution
- Maintained Axway SGI app for global clients, such as British Telecom, Boehringer-Ingelheim, APL, HP, McKesson, CHC, US Postal Service, Coca-Cola, Kimberly Clark, Kraft Foods, AstraZeneca, and AmerisourceBergen
- Processed healthcare data files, including HL7, CCD, CDA, ePrescribe, CROWNWeb, and ADT formats, to support One Health Port HIE deployment for effective healthcare provider collaboration
Education
Bachelor of Science - Computer Science
Long Island University
Brooklyn, NYSkills
Enterprise Architecture Design
SDLC
Strategic Planning
Cluster Management
Platform Architecture Modification
RCA
Technology Integration
Performance Tunning
Data Center Management
Server Configuration
Documentation
Training
Database Management
Oracle
MS Access
EDI/EAI Applications
Axway Synchrony Gateway Interchange
Application Development Tools
Oracle Designer
Oracle Developer
IAS
System Administration
VPN Software Configuration & Management
Healthcare Information Exchange Platforms
One Health Port HIE
CROWNWeb
File Transfer/Managed File Transfer
EFT/MFT
Axway's Transfer CFT
Axway's Secure Transport
PeSIT
Hardware
Desktops
Printers
Faxes
Scanners
Copiers
Imaging Equipment
Telephony Equipment
OS
UNIX
OpenVMS
Tru64 UNIX
Linux
Windows 2000
Active Directory
Sun Systems
Compaq Alpha Systems
Networking & Infrastructure
LAN/WAN
Novell Servers
Network Servers
Network Switches
Routers
Network Appliances
Firewall
VPN
SAN
Web Servers
Protocols & Standards
Secure Transport Protocols
SFTP
SSH
HTTPS
Encryption Standards
x509
PGP
Healthcare Data Exchange Standards
HL7
CCD
CDA
ePrescribe
ADT Files
Employee relations
Consulting
Technology literacy
Interpersonal skills
Relationship and team building
Timeline
Infrastructure Architect
Insight Global, BCBSM
08.2015 - Current
Architect-Technology, Manager
Cognizant Technology Solutions
02.2013 - Current
Senior Consultant
Axway, Inc
06.2006 - 01.2013
President, Information Technology Consulting
Craighead IT Consulting Services
IT Management Consultant
SER, Metro
Deputy Administrator for Information Technology
Third Judicial Circuit Court
Database Administrator
Compaq Alpha & OpenVMS systems
System Administrator
Compaq Alpha & OpenVMS systems
Bachelor of Science - Computer Science
Long Island University