Summary
Overview
Work History
Education
Skills
Timeline
Generic

Milton Craighead

Information Technology
Van Buren,MI

Summary

Analytical and seasoned professional with 15+ years of experience managing complex IT infrastructure, overseeing data migration projects, and establishing system upgrade policies. Specializes in delivering enterprise-level technology solutions, network design, and cloud architecture for healthcare, financial, and public sectors. Proven ability to lead high-performing teams, devise disaster recovery plans, resolve critical issues, and negotiate favorable vendor contracts for effective risk management and cost savings. Demonstrated expertise in engineering secure managed file transfer systems.

Overview

18
18
years of professional experience

Work History

President, Information Technology Consulting

Craighead IT Consulting Services
  • Directed routine operations of IT consulting firm, specializing in systems design/integration, network solutions, database management, and capacity planning, providing tailored solutions aligned with client needs
  • Engineered robust enterprise system using Oracle 7, 8i, 9i, and RDB databases alongside OpenVMS and Tru64 UNIX, to facilitate mission-critical business processes

IT Management Consultant

SER, Metro
  • Harnessed strong communication skills to negotiate favorable contracts with vendors for cost-effective purchasing
  • Served as a subject matter expert in building Windows 2000 Active Directory Services infrastructure, while administering Oracle and MS Access databases for centralized resource management

Deputy Administrator for Information Technology

Third Judicial Circuit Court
  • Determined inefficiencies and crafted protocols for the acquisition and management of the Court’s desktops, LAN/WAN networks, production systems, and telecommunication devices to sustain workflow consistency
  • Led a network upgrade projects by replacing the copper backbone with fiber, transitioning from hubs to switched technology, and advancing Novell servers to version 5.1, aimed at extending infrastructure lifespan
  • Achieved a 30% increase in system performance by configuring and maintaining new server environments

Database Administrator

Compaq Alpha & OpenVMS systems
  • Handled end-to-end database administration tasks, including modeling, security, backup/recovery, and client/server connectivity to augment system availability
  • Employed advanced upgrade methodologies to modernize Oracle database software on Sun, Compaq Alpha, and OpenVMS systems, as well as Oracle development tools, involving Designer, Developer, and IAS

System Administrator

Compaq Alpha & OpenVMS systems
  • Carried out in-depth research to devise policies and schedules for system OS upgrades and software installations
  • Incorporated structured protocols for server configurations, production roll-outs, and change management, as well as version control with Compaq Layered Product CMS/MMS to raise system uptime

Infrastructure Architect

Insight Global, BCBSM
08.2015 - Current
  • Conduct comprehensive research and design technology bricks, roadmaps, patterns, and reference architectures to guide enterprise infrastructure decisions and meet organizational goals
  • Evaluate system requirements and define interoperability frameworks to design program-level integration and infrastructure architecture views for seamless operations
  • Spearhead the procurement of hardware and software technologies by assessing organizational needs and synchronizing technology solutions to attain cost savings
  • Monitor market trends to establish standardized technology configurations with the aim of reducing complexities and aligning enterprise architecture with evolving business needs
  • Identify critical gaps by reviewing current technology landscape to deliver tailored solutions for strengthening security
  • Manage cloud infrastructure and deploy virtualization strategies by collaborating with cross-functional teams to maximize resource allocation and decrease downtime
  • Provide expert advice on application and infrastructure development projects, addressing technical challenges and streamlining design frameworks to enhance scalability
  • Offer technical guidance and oversight to 10 team members while governing a portfolio of 20 - 25 concurrent projects for timely completion and sustaining quality standards

Architect-Technology, Manager

Cognizant Technology Solutions
02.2013 - Current
  • Leverage Axway Transfer CFT for internal file exchanges and Axway Secure Transport for external delivery while redesigning Ally Bank's MFT processes
  • Enable secure connectivity between 2 applications for smooth data exchanges using Axway's PeSIT protocol
  • Administer Electronic File Transfer/Managed File Transfer systems, by configuring Secure Transport interfaces, generating x509 and PGP certificates, and mapping workflows to accelerate file transfer processes
  • Oversee secure transport operations by creating User Accounts, Service Accounts, Transfer Sites, Shared Folders, and MTF Applications as well as assigning users to applications for optimal system functionality
  • Design router applications within Secure Transport, to track file transfers using SFTP, SSH, and HTTPS protocols, while setting up email notifications and real-time monitoring
  • Utilize Secure Transport to customize Transaction Manager events and perform administrative tasks
  • Steer all phases of software development for EFT/MFT applications, encompassing design, coding, testing, debugging, implementation, and ongoing support to sustain system stability
  • Develop robust internal data flow process in conjunction with Mainframe and server administrators to reduce operational disruptions and uplift reliability

Senior Consultant

Axway, Inc
06.2006 - 01.2013
  • Delivered expert consultancy on the Axway EDI/EAI application suite, with a strong emphasis on application setup, upgrades, performance improvement, testing, and issue resolution
  • Maintained Axway SGI app for global clients, such as British Telecom, Boehringer-Ingelheim, APL, HP, McKesson, CHC, US Postal Service, Coca-Cola, Kimberly Clark, Kraft Foods, AstraZeneca, and AmerisourceBergen
  • Processed healthcare data files, including HL7, CCD, CDA, ePrescribe, CROWNWeb, and ADT formats, to support One Health Port HIE deployment for effective healthcare provider collaboration

Education

Bachelor of Science - Computer Science

Long Island University
Brooklyn, NY

Skills

Enterprise Architecture Design

Timeline

Infrastructure Architect

Insight Global, BCBSM
08.2015 - Current

Architect-Technology, Manager

Cognizant Technology Solutions
02.2013 - Current

Senior Consultant

Axway, Inc
06.2006 - 01.2013

President, Information Technology Consulting

Craighead IT Consulting Services

IT Management Consultant

SER, Metro

Deputy Administrator for Information Technology

Third Judicial Circuit Court

Database Administrator

Compaq Alpha & OpenVMS systems

System Administrator

Compaq Alpha & OpenVMS systems

Bachelor of Science - Computer Science

Long Island University

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