Milton Davis
Perkins,OK
Summary
Industry leader with over 30 years in the convenience store and wholesale fuels marketing industry, credited with combining complex assignments and improving processes to increase profitability, proficiency, and productivity. Accomplished team builder investing time and resources to diversified team members to effectively and efficiently complete processes and enhance organizational initiatives by achieving results through communication, relationship building, and collaboration to meet clients' expectations.
Overview
17
17
years of professional experience
Work History
Regional Sales Manager
GPM Empire, LLC
03.2017 - Current
- Orchestrated a team effort resulting in the region emerging as the top EBITDA contract signor for GPME in Q4 2022, achieving a 25% revenue growth through innovative investment strategies
- Galvanized and guided a cross-functional team of territory managers covering 8 states in the Western Division of Empire, achieving unparalleled success leading achieving the highest contract renewal and new business contracts in Q4 2019
- Instrumental in negotiations and the acquisitions of multi-million-dollar Speedy’s 66 chain for GPME
- Orchestrated lease renewal negotiations for controlled properties, generating $750K in key money through strategic financial modeling and market analysis, surpassing revenue targets by 15%
- Maintained personal performance metrics including contact databases, mystery shop scores, activity reporting and sales forecasts
- Grew Organic growth by implementing strategies in line with company branding and investment initiatives
- Organized comprehensive renewal strategies, including personalized outreach campaigns and performance tracking systems, leading to a 25% improvement in customer retention value and a 10% increase in customer lifetime value
- Developed and submitted business proposals, leading the team in pursuing opportunities and managing capture efforts
- Negotiated terms and conditions implementing contractual agreements to deliver strong financial results with elevated levels of accountability
- Executed contract restructuring, leading to a 10% improvement in initial rate of return and overall project profitability, exceeding financial targets by 15%
- Solved ongoing logistics challenges, successfully resolving supply/transportation issues in order to fulfill multiple customer orders
- Accountable for new account acquisition, profitability targets, relationship management, cross-functional collaboration and promotional activations
- Built relationships and rapport with new clients, setting sales team targets while providing support to continually improve relationships
- Directed task coordination involving third-party vendors, consulting with clients on system implementation
- Created a database of qualified leads through referrals, cold calling, direct mail, email campaigns and networking
- Attended industry functions, events, and conferences, providing feedback and information regarding current market/creative trends
- Researched, reviewed and arranged meetings with prospective companies, maintaining a detailed weekly call log/sales report for all customer communication
- Recognized as the face of the company with respect to contract negotiations, strategic business decisions and day-to-day decision making
- Personally signed 17 fuel contract and renewals in 2018 and recognized for 'Above and Beyond' award in Q4 of 2018
- Negotiated sell/lease of real estate properties owned by Empire and negotiated long term supply agreements
- Recognized in Q3 of 2018 with 'Above and Beyond' Award for supervising the B&M Oil Company acquisition and transition to Empire, while acquiring long term fuel supply contracts on existing sites
- Established and strengthened relationships after acquisition of Arkansas Valley Petroleum fuel contracts in 2016, which has led to multiple renewals.
Chief Operations Officer
Bob Burk Oil Company
02.2013 - 02.2018
- Spearheaded and implemented policies and procedures to improve profitability, efficiency, and maximize employee production of the Company's convenience stores
- Created sales and inventory reporting to communicate with accounting and corporate personnel in a cloud-based system
- Advised and consulted CEO to orchestrate the sale of P66 fuel contract
- Negotiated sale and purchase of convenience stores, fuel contracts, oil contracts, and other vendor purchase agreements
- Designed and supervised c-store remodel
- Supervised program staff by providing direction, input, and feedback, communicating with clients and other stakeholders to gain team support for the program and soliciting input for improvement
- Developed and enforced standard operating procedures (SOPs), ensuring all safety and quality goals were met effectively
- Facilitated cross-training processes of manufacturing personnel, employee development, and quality systems compliance
- Motivated employees to achieve personal goals and consistently meet expected quotas, reducing employee turnover
- Coordinated with the shipping department to ensure timely product delivery to franchise sites
- Successfully initiated and implemented a premium level of service expectations, resulting in an enhanced client list and higher revenue
- Ensured all team members participated in orientation and received appropriate training per organizational standards
- Created and maintained relationships with suppliers and vendors
- Coordinated service delivery across various program initiatives to increase effectiveness and efficiency
- Coached and mentored staff to enhance overall development.
District Manager
Henderson Coffee
02.2007 - 02.2013
- Improved West Division account retention loss from 4% upon obtaining the role as DM to less than .5% upon departure
- Established and strengthened customer relationships to grow existing account sales by earning trust through communication, implementation of customer's beverage division, and utilizing Sales Force
- Demonstrated familiarity and technical ability in regards to all aspects of beverage counter sets and maintenance of equipment to reduce service calls and maintenance hours
- Recruit new business by establishing lead sheets for Route Sales Representatives
- Trained Route Sales Representatives and introduces tool bag and part box to help with cleaning, maintenance, and imaging of equipment
- Implemented processes to evaluate ROI to be in-line with company goals and strategies.
Education
60 credit hours towards business degree -
Oklahoma State University
Stillwater, OK1991
Skills
- Event Management
- Financial Analysis & Reporting
- Project Management
- Technical Support
- Business Marketing
- Training, Coaching, and Mentoring
- Multi Territory Management
- Conflict Resolution
- Consignment Pricing Account Management
- Administrative Support
- Data Analysis
- Collaboration
- Relationship Building
- Company Wholesale Brand Representative
- Business Needs Assessment
- Lead Identification and Generation
- Staff Management
- Product and service knowledge
- New Account Development
- Follow through ability
- Competitive Analysis
- Revenue Generation
- Profitability Assessments
- Decision-Making
- Negotiation and Persuasion
- Inventory Management
- Sales Presentations
- Analytical Thinking
- Time Management
- Price Structuring
- Account Management
- Account Acquisition
- Brand Development
- Presentations and public speaking
- Contract Management
- Operating Procedures and Policies
- Market intelligence
- Process Improvement
Timeline
Regional Sales Manager
GPM Empire, LLC
03.2017 - Current
Chief Operations Officer
Bob Burk Oil Company
02.2013 - 02.2018
District Manager
Henderson Coffee
02.2007 - 02.2013
60 credit hours towards business degree -
Oklahoma State University