Milton Segovia
San Antonio,TX
Summary
Professional with strong background in hospitality management. Adept at team collaboration, leading staff to meet goals, and adapting to changing needs. Skilled in inventory management, assisting in staff training, customer service, and financial oversight. Known for reliability, & problem-solving.
Overview
9
9
years of professional experience
Work History
Assistant Restaurant Manager
Pho 4 Star
05.2023 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitor daily cash & card transactions.
- Managed staff schedules, ensuring coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving customer complaints professionally.
Restaurant Manager
Pho 4 Star
08.2018 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in food and service.
- Calculated inventory and ordered appropriate supplies.
- Managed payroll and timekeeping, and paperwork for new hires and terminations.
- Interviewed, selected, trained, and supervised staff.
- Met, greeted, customers and used feedback for positive changes in the restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Terminated employees accordingly
Shift Leader
Starbucks
06.2016 - 07.2018
- Trained new employees making sure daily tasks and responsibilities were met.
- Maintained a clean and safe work environment while ensuring all employees follow safety guidelines and protocols.
- Completed cash and credit card transactions using POS software.
- Oversaw daily cash handling, maintaining accurate records
Education
Myers Park High School
Charlotte, NCSkills
- Shift management
- Employee scheduling
- Food safety compliance
- Staff training and development
- Inventory control
- Money handling
- Opening and closing procedures
- Asian Cuisine
Timeline
Assistant Restaurant Manager
Pho 4 Star
05.2023 - Current
Restaurant Manager
Pho 4 Star
08.2018 - Current
Shift Leader
Starbucks
06.2016 - 07.2018
Myers Park High School
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