Milton Ladner Jr.
Chalmette,United States
Overview
33
33
years of professional experience
1
1
Certification
Work History
Lead Driver
Penske Logistics
05.2014 - Current
- Deliver medical supplies to accounts
- Keep up with all DOT regulations
- Make on time deliveries
- Build customer relationships
- Smith System Trainer
- Over 8 other Drivers
- Make schedules and keep up with Vacation time
- Help with deciding on what load goes on what truck for deliveries
Customer Service Representative
Hertz Rent A Car
11.2013 - 05.2014
- Assist customer with car rentals
- Provide customers with great customer service
- Assist with phone customers
- Maintain good customer relationships
- Use handheld computer system to perform variety of functions
- Upsell and upgrade customers
Relief Account Manager (Small store)
Coca-Cola Refreshments
08.2012 - 05.2013
- Run routes when assigned salesmen are away
- Assist with special projects for accounts
- Set up new accounts using company system Red Desk
- Sell new Coca-Cola products to existing account holders
- Renew Marketing Agreements with current customers
- Maintain good customer relationships
- Fill out electronic Equipment Move Orders (EMOs)
- Use handheld computer system to perform variety of functions
- Assist outlets in creating customized sale materials using store logos and Coca-Cola brand information
Account Manager (Small store)
Coca-Cola Refreshments
08.2009 - 08.2012
- Set up new accounts using company system Red Desk
- Sell new Coca-Cola products to existing account holders
- Renew Marketing Agreements with current customers
- Maintain good customer relationships
- Fill out electronic Equipment Move Orders (EMOs)
- Use handheld computer system to perform variety of functions
- Assist outlets in creating customized sale materials using store logos and Coca-Cola brand information
Special Event / Full Service Driver
Coca-Cola Refreshments
08.2007 - 08.2009
- Set up new accounts using company system Red Desk
- Help arrange special events for local groups
- Deliver product to and set up special events
- Sell and promote Coca-Cola fundraisers to local churches or schools
- Fill company owned full-service vending machines
Salesperson
Novelty, INC
03.2006 - 08.2007
- Service convenience stores by bringing in new product and removing old product
- Set up displays for stores
- Drive around Louisiana and Texas to sell products to customer stores
Salesperson
Rex T.V. and Appliances
11.2005 - 02.2006
- Assist customers in purchasing appliances or televisions
- Demonstrate knowledge of store products for potential customers
Salesperson
Novelty, INC
01.2005 - 07.2005
- Service convenience stores by bringing in new product and removing old product
- Set up displays for stores
- Drive around Louisiana to sell products to customer stores
Customer Service Coordinator
Tulane Industrial Laundry
04.1999 - 12.2004
- Handle customer complaints
- Renew service agreements
- Oversee and manage drivers for the company
- Create customized emblems for uniforms
- In charge of vendor relations
- Set up promotions / contests for new products
- Network with local groups and organizations
Salesperson
Pepsi
10.1992 - 10.1998
- Sell products to existing customers
- Promote and introduce new products to customers
- Assist in creation of customized sale materials for stores
Education
High School Diploma - General Studies
Brother Martin High School
New Orleans, Louisiana01.1985
Skills
- Regulations
- Customer Relations
- Customer Support/Service
- Sales
- Microsoft Word
- Training/Teaching
- Time Management
- Medical Products
- Loading/Unloading
- Car Rentals
- Computer Systems
- Mobile Devices
- Up-Selling
- Develop and Maintain Customers
- Sales Management
- Retail Management
- Marketing
- Customer Retention/Renewal
- Fundraising
- Event Management
- Equipment Maintenance/Repair
- Purchasing/Procurement
- Organizational Skills
- Resolve Customer Issues
- Vendor/Supplier Relations
- Safe driving techniques
- Driver training Smith Sytem Trainer
Certification
- [Area of certification], [Company Name] - [Timeframe]
LANGUAGES
English - Intermediate
Timeline
Lead Driver
Penske Logistics
05.2014 - Current
Customer Service Representative
Hertz Rent A Car
11.2013 - 05.2014
Relief Account Manager (Small store)
Coca-Cola Refreshments
08.2012 - 05.2013
Account Manager (Small store)
Coca-Cola Refreshments
08.2009 - 08.2012
Special Event / Full Service Driver
Coca-Cola Refreshments
08.2007 - 08.2009
Salesperson
Novelty, INC
03.2006 - 08.2007
Salesperson
Rex T.V. and Appliances
11.2005 - 02.2006
Salesperson
Novelty, INC
01.2005 - 07.2005
Customer Service Coordinator
Tulane Industrial Laundry
04.1999 - 12.2004
Salesperson
Pepsi
10.1992 - 10.1998
High School Diploma - General Studies
Brother Martin High School
Smith System trainer
train drivers on new safety techniques in driving safety