Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Medals of Honor, Courage and Bravery
Timeline
Generic

Milton Parris Jr.

Miami

Summary

Dedicated and accomplished professional with 18.5 years of service as a Firefighter with Miami-Dade Fire Rescue, bringing proven expertise in emergency response, crisis management, and public safety. A natural leader and communicator, with 10 years of customer service and technical experience at BellSouth, a background in education, and over a decade of community leadership as President of the Norland Vikings Alumni Association. Recognized for commitment to teamwork, service excellence, and fostering strong community ties.

Overview

2026
2026
years of professional experience

Work History

Firefighter

Miami-Dade Fire Rescue
01.2007 - Current
  • Respond to emergency incidents including fires, medical calls, and hazardous situations, ensuring safety and preservation of life and property.
  • Provide patient care, hazard mitigation, and community education.
  • Mentor and support junior firefighters, promoting teamwork and high performance.
  • Recognized for reliability, dedication, and service excellence throughout 18-year career.

Customer Service Representative / Services Technician

BellSouth
1997 - 01.2007
  • Delivered frontline customer support and technical service solutions to residential and business clients.
  • Installed and serviced telecommunications systems, ensuring quality and customer satisfaction.
  • Consistently achieved top performance metrics in customer satisfaction and service delivery.

Teacher

Miami-Dade County Public Schools
01.1992 - 1997
  • Taught and mentored high school students, fostering academic growth and personal development.
  • Developed lesson plans and curriculum tailored to diverse learning needs.

Customer Service Representative

Ryder, Inc.
01.1991 - 01.1992
  • Supported corporate clients with account management and service requests.
  • Delivered professional, timely solutions while maintaining strong customer relationships.

Education

Certified Firefighter -

State of Florida

Bachelor of Science - Mass Communication

Florida State University
Tallahassee, FL
04-1991

Graduate -

Miami Norland Senior High School
Miami, FL
06-1986

Associate of Arts - Communications

Florida State University
Tallahassee, FL

Skills

  • Emergency Response & Public Safety
  • Crisis Management & Problem Solving
  • Leadership & Team Development
  • Customer Service & Technical Support
  • Communication & Public Speaking
  • Community Engagement & Nonprofit Leadership
  • Structural firefighting
  • Fire safety
  • First aid certified
  • Stress tolerance and resilience
  • Emergency response
  • Medical equipment usage
  • Emergency scene management
  • Medical response
  • Fitness and agility

Affiliations

  • President, Norland Vikings Alumni Association – Serving 13th year leading alumni engagement, fundraising, and community programs.
  • Member, ICARE (Inner-City Alumni for Responsible Education) – Advocate for educational excellence and community responsibility.

Interests

In my free time I enjoy traveling, spending time with my family and watching or participating in various sports

Medals of Honor, Courage and Bravery

As a firefighter I have an oath to protect and serve in my community. While off duty, I once entered a burning house and got two people out of danger. For that I was awarded several honors by my department for honor, courage and bravery.

Timeline

Firefighter

Miami-Dade Fire Rescue
01.2007 - Current

Teacher

Miami-Dade County Public Schools
01.1992 - 1997

Customer Service Representative

Ryder, Inc.
01.1991 - 01.1992

Customer Service Representative / Services Technician

BellSouth
1997 - 01.2007

Certified Firefighter -

State of Florida

Bachelor of Science - Mass Communication

Florida State University

Graduate -

Miami Norland Senior High School

Associate of Arts - Communications

Florida State University

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