Milton Reaves
Hampton,VA
Summary
Highly trained Armed Federal Security Officer with robust experience in law enforcement and security management. Strengths include knowledge of federal security regulations, ability to react quickly under stressful situations, and exceptional leadership skills. Demonstrated ability to improve safety measures through strategic planning and team collaboration. Previous roles have resulted in improved security protocols and safer environments. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Armed Federal Security Officer
Hana Industries at NNSY
Portsmouth, VA
05.2023 - Current
- Interacted with visitors to ensure compliance with security regulations.
- Managed multiple tasks simultaneously while remaining calm under pressure.
- Reported any unusual occurrences or discrepancies immediately to management.
- Responded quickly and efficiently to emergency situations.
- Identified suspicious activity to determine appropriate response.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Maintained high levels of alertness throughout shifts.
- Adhered to strict confidentiality guidelines when handling sensitive information.
- Verified credentials of individuals seeking entry into secure areas.
- Provided friendly and professional assistance to employees, visitors and customers.
- Inspected fire extinguishers, alarm systems, locks, cameras, and other security-related equipment regularly for proper functioning.
- Responded to emergency situations such as fires, medical emergencies, bomb threats, and civil disturbances.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Sales Associate
Finish Line
Hampton, VA
07.2020 - Current
- Greeted customers to determine wants or needs.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Processed credit card transactions quickly and securely.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
Cashier
Home Depot
Hampton, VA
06.2022 - 08.2022
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Conducted price checks for special orders or discounts as requested by customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained work area and kept cash drawer organized.
- Offered customers carry-out service at completion of transaction.
Cashier Team Lead
McDonald's
Hampton, Virginia
06.2018 - 07.2020
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- I greeted customers promptly and responded to questions asked of me.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Assisted management with other tasks that were handed down to me.
- Scanned items and checked pricing on cash register for accuracy.
- Ensured compliance with all safety regulations while performing tasks.
Education
Bachelor of Science - Criminology; Concentration in Homeland Security
George Mason University
Fairfax, VA05-2023
Skills
- Security Systems Management
- Law Enforcement Coordination
- Law Enforcement Arrest Techniques
- Experienced in Firearms Safety
- Tactical Proficiency
- Public safety
- Analytical Investigation Methods
- Emergency Response Management
- Counterterrorism measures
- Vulnerability Assessment
Affiliations
- Basketball
- Physical Training
- Reading
Certification
- Active Security Clearance
- DCJS Certification
- Armed Guard Card
- M9, M500, and AR Armed Carry licenses
References
References available upon request.
Timeline
Armed Federal Security Officer
Hana Industries at NNSY
05.2023 - Current
Cashier
Home Depot
06.2022 - 08.2022
Sales Associate
Finish Line
07.2020 - Current
Cashier Team Lead
McDonald's
06.2018 - 07.2020
Bachelor of Science - Criminology; Concentration in Homeland Security
George Mason University
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