Milton Sarmiento
Hawthorne,CA
Summary
Proficient Tire Center Supervisor with 8 years of experience. Stocks and staffs tire service center, informing customers on tire performance, maintenance and warranty options. Steering technicians towards new levels of competence guaranteeing customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Tire Center Supervisor
Costco
01.2015 - Current
- Assisted customers with finding best tires for driving needs and specific vehicles.
- Merchandised tire displays and automotive products, maintaining clean and professional tire bay and waiting area.
- Recorded accurate and complete supply inventory, understanding and appropriately utilizing available special order tire programs.
- Monitored stock levels and equipment condition, ordering new stock and equipment.
- Installed, rotated and balanced tires for automobiles and commercial light trucks.
- Reported any process and equipment problems to maintenance staff to schedule repairs, notifying other personnel as required.
- Fielded complaints and concerns from customers and fairly investigated inquiries.
- Supervised tire bay team members, enforcing safe environment standards and observance of tire bay policies and procedures.
- Led and assigned regular training for employees to include safety training, equipment training and job-specific training.
- Trained and developed team members, assigning, supervising and monitoring workload of each team member to achieve optimal individual development and balance of skills during shifts.
- Identified and properly disposed of tires worn or damaged beyond restoration, informing clients of need for replacement and guiding through new tire and warranty selection process.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Clerk
Costco
01.2004 - 12.2014
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Located proper slots on storage racks and set pallets in place with forklift.
Education
High School Diploma -
Hawthorne High School
Hawthorne, CA06.2003
Skills
- Shop Safety
- Maintaining Clean Work Areas
- Inventory Control Procedures
- Profit and Loss
Certification
- Tire Industry Association Certification 2017
Additional Information
Work as a Los Angeles Unified School District baseball umpire from 2018-present.
Languages
Spanish
Native or Bilingual
Timeline
Tire Center Supervisor
Costco
01.2015 - Current
Clerk
Costco
01.2004 - 12.2014
High School Diploma -
Hawthorne High School
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