Milton Wheatley
Chicago,IL
Summary
People-oriented Delivery Truck Driver with commitment to local community and businesses. Knowledgeable in modern delivery technologies and strong customer service skills. Proven record of expanding product placement by establishing exceptional relationships with store managers.
Overview
19
19
years of professional experience
Work History
Delivery Truck Driver
Dean Foods
Batavia, IL
04.2017 - Current
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Organized all shipping paperwork and documented customer payments to keep records accurate and current.
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Checked orders at home base and customer locations to identify and correct errors.
- Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
- Delivered dairy products from manufacturer to clients over 100 mile daily route
Courier
FedEx
Chicago, IL
10.2015 - 12.2016
- Answered customer inquiries regarding shipments and provided updates on package arrival.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
Delivery Truck Driver
Nestle Foods
Glendale Heights, IL
05.2016 - 08.2016
- Checked orders at home base and customer locations to identify and correct errors.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Drove frozen food truck and delivered frozen goods efficiently to 12 customers per day
OTR Commercial Truck Driver
Knight Transportation
Joliet, IL
05.2015 - 07.2015
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Made sure that deliveries were on time for scheduled appointments.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Communicated with company dispatchers to alert of any issues or delays.
- Charted out upcoming routes with GPS technology and maps.
Security Officer
G4S Secure Solutions USA
Chicago, IL
04.2002 - 08.2014
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw entry and exit of up to 2000 employees and visitors daily.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Identified violators and escorted departing personnel to guard against theft of property.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Authorized entrance papers and granted or denied entrance to building.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
CDL Class A Certificate - CDL Training
Star Trucking School
Chicago, IL02.2015
High School Diploma -
Edward Tilden High School
Chicago06.1996
Skills
- Outstanding communication skills
- Customer Relations
- Creative problem solving
- Conflict resolution techniques
- Safety and Security
- Invoice Processing
Timeline
Delivery Truck Driver
Dean Foods
04.2017 - Current
Delivery Truck Driver
Nestle Foods
05.2016 - 08.2016
Courier
FedEx
10.2015 - 12.2016
OTR Commercial Truck Driver
Knight Transportation
05.2015 - 07.2015
Security Officer
G4S Secure Solutions USA
04.2002 - 08.2014
CDL Class A Certificate - CDL Training
Star Trucking School
High School Diploma -
Edward Tilden High School