Summary
Overview
Work History
Education
Skills
Timeline
Generic

Milton Williams

Amityville

Summary

Dynamic and results-driven professional with a proven track record at LabCorp, excelling in customer service and problem-solving. Demonstrated expertise in route planning and GPS navigation, enhancing operational efficiency. Known for building strong client relationships and maintaining a clean driving record, ensuring timely and safe deliveries while fostering teamwork.

Professional driver prepared for roles requiring timely and safe vehicle transfers. Extensive experience in route planning and adherence to schedules ensures smooth operations. Collaborative team player with focus on achieving results and adapting to changing needs. Known for strong navigation and vehicle maintenance skills, as well as reliability and flexibility.

Overview

26
26
years of professional experience

Work History

Transfer Driver

Uhaul Moving And Storage
09.2023 - 09.2025
  • Enhanced efficiency by streamlining routes and schedules for timely deliveries.
  • Assisted in training new drivers on company procedures, route optimization techniques, and safety guidelines to ensure smooth integration into the team.
  • Coordinated with warehouse staff to load and unload vehicles safely, minimizing the risk of damage to goods.
  • Maintained a clean and organized vehicle interior to create a professional appearance for customers during pickup and delivery operations.
  • Supported a safe work environment by adhering to company policies and following traffic regulations at all times during transit operations.
  • Conducted thorough pre-and post-trip inspections of the vehicle, reporting any mechanical problems before they became critical issues.
  • Managed paperwork effectively, ensuring all documentation was completed accurately and submitted on time.
  • Demonstrated excellent navigation skills, using GPS systems to efficiently navigate complex routes.
  • Improved operational efficiency by maintaining clear communication with dispatchers and fellow drivers throughout shifts.
  • Actively contributed to a positive team environment by assisting fellow drivers when necessary and sharing best practices for efficient transfer operations.
  • Established strong relationships with customers by providing professional and courteous service during deliveries.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Sr. Service Rep/Driver Specialist

LabCorp
09.2019 - 08.2023
  • Streamlined service processes for improved efficiency and reduced response times.
  • Achieved high levels of customer satisfaction by maintaining expert knowledge on industry trends and product offerings.
  • Proactively identified potential issues, implementing preventive measures to avoid disruptions in service delivery.
  • Implemented new strategies to improve overall customer experience within the company.
  • Conducted regular performance reviews, providing constructive feedback to enhance employee growth.
  • Improved client retention rates by delivering outstanding service through timely communication and issue resolution.
  • Collaborated with team members to optimize workflow and maximize productivity.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered prompt service to prioritize customer needs.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Trained new personnel regarding company operations, policies and services.
  • Trained new drivers in proper procedures for safe operation of vehicles as well as company-specific processes for optimal job performance.
  • Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
  • Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.

Environmental Inspector

NYCMTA
02.2000 - 10.2011
  • Verified information on permits and contracts for projects to assess compliance with legal requirements.
  • Audited new projects and environmental department activities to identify and resolve concerns.
  • Monitored new projects and developments for adherence to local regulations, issued violations and determined necessary corrective actions.
  • Supported the development of more sustainable business practices through detailed assessments of waste management systems.
  • Examined permits, licenses, applications and records to verify compliance with licensing requirements.
  • Conducted extensive research on industry trends and best practices, ensuring up-to-date knowledge for effective inspections.
  • Collected variety of water, wastewater or storm water samples to prepare for delivery to contracted laboratory for analysis.
  • Provided expert guidance on regulatory requirements, assisting clients in maintaining adherence to local, state, and federal regulations.
  • Generated detailed reports documenting inspection findings, enabling better decision-making for corrective action plans.
  • Evaluated the effectiveness of environmental management systems, recommending improvements for better performance and compliance.
  • Participated in regular safety audits, contributing to a safer work environment within inspected facilities.
  • Inspected waste pre-treatment, treatment and disposal facilities and systems for compliance issues.
  • Collaborated with cross-functional teams to develop comprehensive environmental monitoring programs, resulting in improved site conditions.
  • Consistently met deadlines for report submissions, maintaining a strong track record of timely documentation for all completed inspections.
  • Designed customized approaches for addressing non-compliance issues identified during inspections, leading to successful resolutions without penalties or fines.
  • Developed strong relationships with clients, fostering trust and open communication channels for seamless collaboration on environmental projects.
  • Determined sampling locations and methods and collected water or wastewater samples for analysis, preserving samples with appropriate containers and preservation methods.
  • Reviewed client documentation related to emissions control equipment operation and maintenance records, ensuring proper record-keeping procedures were followed as mandated by law.

Education

Bachelor of Arts - Business Administration

Dowling College
Oakdale, NY

Skills

  • Safe driving
  • Mechanical tools
  • Punctuality
  • Safety policies and procedures
  • Basic maintenance
  • Defensive driving
  • GPS navigation
  • Route planning
  • Equipment inspection
  • Load securing
  • Equipment condition inspection
  • Inclement weather
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Problem-solving abilities
  • Multitasking Abilities
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Clean driving record
  • Dependable and cooperative
  • Relationship building
  • Customer relations
  • Trailer coupling and uncoupling

Timeline

Transfer Driver

Uhaul Moving And Storage
09.2023 - 09.2025

Sr. Service Rep/Driver Specialist

LabCorp
09.2019 - 08.2023

Environmental Inspector

NYCMTA
02.2000 - 10.2011

Bachelor of Arts - Business Administration

Dowling College

Similar Profiles

CREATE PROFILE
Milton Williams