ServiceNow
Open To Work
Brad Peek
President, CEO, & Managing Principal Consultant
Poolesville,MD
Work Preference
Summary
IT leader with 25 years of experience in operations, strategic planning, and team leadership. Demonstrated success in driving technological innovation and optimizing business processes to meet organizational goals. Expertise in managing large-scale IT transformations and complex projects while fostering a culture of continuous improvement. IT Business Operations expert in the areas of IT Asset Management, IT Contract Management, IT Vendor Management, IT Source-to-Pay, IT Financial Management, and Procurement. Certified in IT Asset Management with strong skills in project management, contract negotiation, and team development.
Overview
29
29
years of professional experience
12
12
Certification
Work History
Managing/Principal Consultant (IT Operations)
PEEK IT
Poolesville, MD
09.2023 - Current
- Led end-to-end redesign of IT Source-to-Pay processes across sourcing, contract management, and procurement, reducing vendor onboarding time by 35% and improving compliance audit scores by 28% within 12 months.
- Directed IT budget planning and fiscal governance for $50M+ in annual spend, streamlining acquisition project funding cycles and achieving 15% cost savings through improved forecasting and spend analysis.
- Managed OCIO operations and vendor portfolio supporting $50M in IT investments; negotiated contracts yielding 20% cost avoidance and implemented purchasing controls that reduced unapproved spending by 40%.
- Implemented AI-driven automation for contract lifecycle management, reducing manual review time by 60%, accelerating approval workflows by 45%, and improving clause consistency and risk flagging across 100% of new agreements.
Director, IT Business Operations
EMERGENT BIOSOLUTIONS
Gaithersburg, MD
06.2017 - 08.2023
- Established Emergent’s first IT Business Office (CIO Office), formalizing governance across IT asset management, financial operations, supplier strategy, procurement, and contracting—impacting over 20 business units and aligning with a 5-year strategic roadmap.
- Directed $85M in annual IT spend ($70M OPEX / $15M CAPEX), achieving a 15% cost reduction ($10.5M savings) in year one through vendor consolidation, workflow automation, and contract renegotiation; maintained budget compliance and audit readiness for 6 consecutive years.
- Led IT Portfolio and PMO oversight for 40+ active initiatives, managing vendor selection, contract lifecycle governance, and budget control across enterprise platforms including SAP, Veeva, and Microsoft—accelerating delivery timelines by 22%.
- Implemented a monthly IT contract review cadence, enabling 90-day advance renewal decisions across 300+ contracts annually; reduced unplanned renewals by 95% and improved renewal cycle efficiency by 40%.
- Formalized supplier relationship management protocols, strengthening strategic partnerships with SAP, Microsoft, Veeva, and Dell/EMC; improved SLA adherence by 30% and negotiated $2.3M in cumulative cost avoidance over 3 years.
- Designed and deployed an enterprise-wide IT hardware asset management program, achieving full adoption across 5 global sites within 90 days: improved asset lifecycle visibility by 35% and reduced inventory discrepancies by 60%.
- Engineered a software asset management (SAM) framework covering 1,200+ titles, increasing license utilization accuracy by 45%, reducing compliance risk, and enabling $1.8M in license reclamation and cost avoidance over 24 months.
Director/Global Lead, IT Asset Management
ASTRAZENECA
Gaithersburg, MD
10.2014 - 06.2017
- Chosen as Global IT Asset Management Program Lead after IT Transformation, overseeing hardware and software management worldwide for AstraZeneca (52K employees, 109 countries, 250K hardware assets, 208K software products across 124M instances).
- Managed $169M annual software spend. Achieved over $400M in sustainable software licensing savings.
- Established AstraZeneca’s first global IT Asset Management team, uniting disparate processes into a single standard ITAM process through comprehensive analysis and remediation efforts. Developed a 10-project ITAM roadmap to align capability with industry best practices.
- Spearheaded the transition/offshoring of software asset management to a new company global technology center in Chennai, India, yielding $1M annual operational savings.
- Led ServiceNow (SAMPro, HAM, CMDB, etc.) implementation for software and hardware asset management and enhanced ITAM with Flexera FlexNet Management Suite, optimizing application discovery, rationalization, and vendor negotiations, resulting in a $20M net benefit.
- Provided leadership, coaching, and mentoring to ITAM team and colleagues within AstraZeneca.
Manager, Global Asset Management
WHIRLPOOL CORPORATION
Benton Harbor, MI
04.2009 - 07.2011
- Advanced IT asset management globally for Whirlpool, overseeing inventory, contract, vendor management, and financial processes.
- Managed $50M annual budget for hardware, software maintenance, and IT equipment lease, achieving consistent 6%-7% cost savings annually.
- Coordinated outsourcing of infrastructure support to IBM Global Services, negotiating agreements with 200+ global service providers.
- Revised processes for software, hardware, maintenance renewal, contract, and vendor management, saving $4.5 million in 2010.
- Improved software compliance via process analysis and revisions, addressing software request and installation procedures.
- Engineered and implemented IT Asset Management enhancements across Whirlpool's global operations.
Assistant Vice President of Technology
Equifax, Inc.
Atlanta, GA
05.2005 - 12.2008
- Managed IT vendor relationships, including a $1B contract with IBM Global Services, application development partnerships, and end-user support contracts. Established vendor SLA criteria.
- Developed and managed Equifax's global IT Asset Management program, yielding best practices across worldwide IT infrastructure.
- Delivered $3.0M savings by reconciling hardware/software contracts with inventory and service demand.
- Initiated contract audit, identifying multi-million-dollar cost reductions and mitigating compliance risk.
- Implemented contract/vendor management repository, centralizing terms, conditions, and workflows.
- Designed IT Asset Management toolset criteria, negotiated vendor contract, and oversaw global asset inventory implementation.
- Established data repository, integrated IT Asset Management with HR, Financial, Procurement, and Inventory systems.
- Built IT Asset Management organization, overseeing physical, financial, and contractual aspects.
- Contributed to Oracle Financials upgrade project and leveraged asset data for strategic IT initiatives.
- Served on HP Customer Advisory Board, beta testing new product enhancements.
Enterprise Asset Management Consultant/Program Lead
Duke Energy Corporation (Consultant through CCCi, Inc.)
Charlotte, NC
10.2004 - 05.2005
- Led business analysis, requirements gathering, vendor selection, and implementation for an enterprise-wide asset management initiative, streamlining operations across 5 business units and supporting over $100M in regulated asset portfolios.
- Directed project management and tool selection for Enterprise Asset Management (EAM) modernization, evaluating 7 platforms and aligning stakeholders across IT, finance, and operations to reduce manual workflows by 40%.
- Oversaw testing and validation of business, functional, and regulatory requirements against multiple EAM technologies — including Oracle, Maximo, SAP, PeopleSoft, and PowerPlan — ensuring 100% compliance with industry and audit standards.
- Delivered cross-functional analysis and implementation planning for Duke Energy’s asset management transformation, conducting process mapping, business case development, and vendor evaluation across 6 divisions, resulting in a 25% improvement in asset lifecycle visibility.
Manager, IT Asset, Contract & Procurement Management
Intercontinental Hotels Group
Atlanta, GA
01.1997 - 06.2004
- Managed a global outsource partnership with IBM Global Services, overseeing on-site repair and maintenance of hotel property management and reservation systems across 300+ locations, improving system uptime by 35%.
- Administered a multimillion-dollar corporate help desk agreement with Xerox Global Services, streamlining support operations and reducing ticket resolution time by 28%.
- Coordinated Contract Management, IT Procurement, and IT Asset Management functions within a global shared services model, supporting over 20 business units and driving cross-functional alignment across $150M in IT spend.
- Established a Contract Audit Process that aligned inventories, terms, and actual usage, eliminating 43% of unnecessary IT maintenance costs within the first 90 days and delivering immediate budget relief and compliance gains.
Education
Bachelor of Business Administration -
Mississippi State University
Skills
- IT Leadership
- IT Financial & Business Management
- Configuration Management
- IT Strategy & Operations
- IT Project Management & Agile Methodologies
- Requirements Analysis
- IT Service Management
- Business Process Design & Improvement
- Enterprise Resource Planning
- IT Transformation
- IT Asset Management
- Enterprise Asset Management
- Program Management
- Sourcing, Procurement, & Governance
- Vendor & Supplier Management
Affiliations
- Charter Member of the International Association of IT Asset Managers - IAITAM
- Former member of HP Customer Advisory Board for Asset Management technologies
- Gartner IT Financial, Procurement, and Asset Management Summit Advisory Board
Certification
- Certified IT Asset Manager (CITAM), IAITAM, 10/01/25
- Certified Software Asset Manager (CSAM), IAITAM, 10/01/25
- Certified Hardware Asset Management Professional (CHAMP), IAITAM, 10/01/25
- ITIL Certification (ITIL v3 Foundations)
- SAFe Agile Practitioner Certification, Scaled Agile
- BQF Lean Practitioner
- HP AssetCenter Essentials, Modules, and Tailoring Certified, HP
- HP Enterprise Discovery (DDMi) Certified, HP
- UNIX System Administration Certification, The Seale Group
- UNIX System Fundamentals Certification, The Seale Group
- Project Management, Martin-Tate
- A+ Training, Executrain
Training
- Business Essentials – Harvard Business School On-line
- Leadership & Management – Harvard Business School On-line
- Entrepreneurship & Innovation - Harvard Business School On-line
- Strategy - Harvard Business School On-line
- Finance & Accounting - Harvard Business School On-line
- ServiceNow Systems Administrator Training
- ServiceNow Asset Management Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Software
Flexera
SAP ERP
Ironclad
Microsoft Office
Microsoft Power Automate
Microsoft PowerBI
ServiceNow SAMPro
ServiceNow HAMPro
Service Now ITSM
ServiceNow CMDB
SalesForce
Microsoft Excel
Microsoft CoPilot
Languages
English
Native language
Spanish
Intermediate (B1)
B1
Interests
Collecting
Gardening
Travel
History
Architecture
Technology
Timeline
Managing/Principal Consultant (IT Operations)
PEEK IT
09.2023 - Current
Director, IT Business Operations
EMERGENT BIOSOLUTIONS
06.2017 - 08.2023
Director/Global Lead, IT Asset Management
ASTRAZENECA
10.2014 - 06.2017
Manager, Global Asset Management
WHIRLPOOL CORPORATION
04.2009 - 07.2011
Assistant Vice President of Technology
Equifax, Inc.
05.2005 - 12.2008
Enterprise Asset Management Consultant/Program Lead
Duke Energy Corporation (Consultant through CCCi, Inc.)
10.2004 - 05.2005
Manager, IT Asset, Contract & Procurement Management
Intercontinental Hotels Group
01.1997 - 06.2004
Bachelor of Business Administration -
Mississippi State University