MIMARTHA THEZARD
Hackettstown,NJ
Summary
Dedicated nurse with a customer service and human services assistance background. Proficient in communication and adept at understanding individual needs. Committed to delivering compassionate, patient-centered care with clinical competence and strong critical thinking skills.
Overview
15
15
years of professional experience
Work History
Registered Nurse
St. Luke's University Hospital
Easton, PA
02.2024 - Current
- Completed diverse clinical rotations in medical-surgical, pediatric, obstetric, and psychiatric settings.
- Collaborated effectively within interdisciplinary teams for comprehensive patient care.
- Advocated for patient rights and ensured they receive the highest standard of care.
- Committed to continuous learning through training and seminars to stay updated with best practices.
Human Services Assistant
Hunterdon Developmental Center
Clinton, NJ
08.2019 - 02.2024
- Assisted residents with activities of daily living.
- Maintained records of patient care, behavior, conditions, progress, daily input/output, also documented and reported health status changes to supervising healthcare providers.
Program Coordinator
Bring The Change
Reading, PA
04.2018 - 08.2019
- Assisted director with yearly and monthly budget creation..
- Assisted with fundraising and awareness projects
- Created training materials for volunteers, analyzed program effectiveness to modify, adapt and optimize workflows.
Customer Service, Account Receivable, Supervisor
Rogers Communication Inc
Montreal, Canada, Canada
05.2009 - 02.2018
- Assisted customers with their inquiries, including billing, contract, plan information, and processing bill payments.
- Effectively calmed customers using problem-solving and conflict resolution techniques.
- Monitored representative performance and provided support, resolved problems, and analyzed reports.
Education
Nursing
St. Luke's School of Nursing
Bethlehem, PA12-2023
Lib. Arts, Nursing Intent
Warren County Community College
01.2021
Skills
- Effective Communication
- Empathy and Compassion
- Clinical Competence
- Problem-solving Abilities
- Interpersonal Skills
- Attention to Detail
Timeline
Registered Nurse
St. Luke's University Hospital
02.2024 - Current
Human Services Assistant
Hunterdon Developmental Center
08.2019 - 02.2024
Program Coordinator
Bring The Change
04.2018 - 08.2019
Customer Service, Account Receivable, Supervisor
Rogers Communication Inc
05.2009 - 02.2018
Nursing
St. Luke's School of Nursing
Lib. Arts, Nursing Intent
Warren County Community College