Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Brand Ambassador
High Profile Promotions INC
12.2023 - Current
Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Designed, filled, and arranged eye-catching product floorsets to increase sales.
Engaged, educated, and befriended customers to deliver amazing shopping experience.
Brand Ambassador
Red Carpet Productions
11.2023 - Current
Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Engaged, educated, and befriended customers to deliver amazing shopping experience.
Communicated product information with confidence and educated consumers about company.
Administrative Assistant
HEB Grocery
09.2016 - 09.2017
Coached new employees on administrative procedures, company policies and performance standards
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
Sorts all incoming bills between those to be sent to Accounts Receivable and listing and filing those paid by the store
Emails Partner hours to Payroll each week, audits payroll report to ensure hours are listed properly, monitors XPTR reports listing regular and overtime hours and compares hours paid with those sent to payroll
Coordinate and track store hiring needs, store interviews, new hires and orientations, exit interviews and results for turnover
Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs
Supported departmental operations, including filing, monthly report preparation and vendor requisitions
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures
Monitored and tracked project performance data with Excel spreadsheets to generate reports and keep management informed of important trends
Tracked and submitted employee time sheets to accounting department for payroll processing
Guided administrative and professional staff through computer and software problems
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
Administrative Assistant
IDEA Public Schools
07.2013 - 07.2015
Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
Coordinated domestic travel arrangements, including booking airfare, hotel and ground transportation
Perform office automation support, using multiple automated programs and software such as databases, spreadsheets, and graphics in support of the clerical and administrative work
Maintain supervisor’s calendar and schedule appointments without prior approval. Based upon personal knowledge of his workload, interests, commitments, and current important issues
Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
Performed complex administrative management of sensitive and confidential issues
Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs
Tracked inventory and ordered office supplies encouraging cost-effective solutions
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Created and maintained databases to track and record customer data.
Administrative Secretary
Future Link
07.2012 - 11.2013
Delivered top-notch administrative support to office staff, promoting excellence in office operations
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks
Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands
Answered phone calls by 2nd ring and asked appropriate questions to determine which department or staff member could be of service
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Met incoming customers with professional approach and provided friendly, knowledgeable assistance
Conducted thorough research using various media sources to obtain relevant data for staff requirements
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence
Managed and anticipated clerical needs of company employees, including copying, faxing and file management
Administrative Assistant
Texas Veterinary Board Of Examiners
11.2012 - 06.2013
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
Prepare and disseminate information concerning agency programs and procedures
Prepare and distribute correspondence, reports, studies, forms, and documents
Perform general office duties, such as ordering supplies and performing basic record keeping
Respond to inquiries regarding rules, regulations, policies, and procedures
Executed record filing system to improve document organization and management
Participated in staff project meetings, transcribed meeting minutes and tracked project statuses
Litigation Paralegal
The Law Office Of Thomas Wayland
12.2009 - 06.2012
Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial
Completed electronic court filings at state and federal levels
Managed billable hour tracking, payroll, client invoicing and schedules for attorney office
Drafted correspondence and case documentation and disseminated materials to appropriate parties
Managed office functions to support staff
Provided customer service
Interviewed clients on interrogatories and recorded answers in writing, reviewing answers with attorneys and preparing answers in final form for submission
Communicated pertinent information to clients via phone, email and mail
Education
Some College (No Degree) - Paralegal
South Texas Vocational Technical Institute - McAllen
McAllen, TX
2011
Skills
Administrative support
Payroll and budgeting
Critical Thinking
Time management
Conflict resolution
Master calender management
Travel coordination
Event planning
Records management systems
Sensitive material handling
Branding
Marketing
Revenue Generation
Social Media Management
Certification
Certified, TABC - EXP 11-1-2025
Languages
Spanish
Limited Working
Timeline
Brand Ambassador
High Profile Promotions INC
12.2023 - Current
Brand Ambassador
Red Carpet Productions
11.2023 - Current
Administrative Assistant
HEB Grocery
09.2016 - 09.2017
Administrative Assistant
IDEA Public Schools
07.2013 - 07.2015
Administrative Assistant
Texas Veterinary Board Of Examiners
11.2012 - 06.2013
Administrative Secretary
Future Link
07.2012 - 11.2013
Litigation Paralegal
The Law Office Of Thomas Wayland
12.2009 - 06.2012
Some College (No Degree) - Paralegal
South Texas Vocational Technical Institute - McAllen
Certified, TABC - EXP 11-1-2025
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