Mimi Basoco
Yakima,WA
Summary
With over 30 years of experience in the hospitality industry, including a significant role at Mickey's Pub/Orion Theater, I excel in providing exceptional customer service and handling cash transactions with precision. Renowned for my strong work ethic and ability to engage guests, I've effectively trained new hires and contributed to creating memorable dining experiences. I enjoy this fast-paced position very much.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Server
Mickey's Pub/ Orion Theater
01.2022 - Current
- I have 30 years of experience, ranging from fast food establishments to very high end "open concept" Michelin Chef ran restaurants.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- I am a highly esteemed team player who creates a memorable experience to each guest, uniquely.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Perform opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Christopher's on Whidbey
05.2017 - 05.2018
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Applebee's Grill + Bar
03.2000 - 03.2003
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Red Lobster
06.1990 - 03.2000
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
Education
No Degree - Human Relations
Skagit Valley Community College
Mount Vernon, WASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- High-volume dining
- Wine service
- Server training
- Positive and professional
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
Timeline
Server
Mickey's Pub/ Orion Theater
01.2022 - Current
Server
Christopher's on Whidbey
05.2017 - 05.2018
Server
Applebee's Grill + Bar
03.2000 - 03.2003
Server
Red Lobster
06.1990 - 03.2000
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
No Degree - Human Relations
Skagit Valley Community College
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