Mimi Bonair
Ft. Washington,MD
Summary
Well-organized Human Resources professional bringing Five years of superior performance in fast-paced HR environments. Successful with employee recruitment, training and employee relations. Adept at building and maintaining positive relationships with employees and management. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
HR Generalist
Busboys And Poets
12.2021 - Current
- Oversee I-9/E-verify completion and follow up on compliance with expiring documents, management of TNC process and follow up.
- Manages full cycle recruiting and on-boarding process for all nine of our locations.
- Serves as first line of contact for new employee inquiries regarding benefits, payroll, policies, etc.
- Supports management with staff vacancies and recruiting, as needed, including sourcing candidates, refreshing job postings, reviewing resumes, drafting and sending offer letters.
- Assists management with performance concerns and conflict management issues.
- Understand, interpret and explain human resources policies, procedures, laws, standards, or regulations to all staff .
- Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines.
- Conduct research and analysis to identify workforce trends and best practices.
- Develop and implement HR policies and procedures.
Executive Sales Assistant
Amaryllis Floral And Event Design
08.2021 - 12.2021
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
- Coordinated events and worked on ad hoc projects.
- Assisted clients with prompt and polite support in-person and via telephone.
- Liaised between clients and support team to quickly resolve issues.
Human Resources Coordinator
Aramark- The Catholic University Of America
01.2018 - 07.2020
- Oversaw HR responsibilities for the catering department, which included full cycle recruiting: sourcing, interviewing potential candidates,hiring, sending offer letters, and on-boarding process for new hires.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation,training and schedules for new hires.
- Addressed and resolved payroll-related inquires.
- Evaluated timecards for accuracy on regular and overtime hours.
- Secured new clients and accounts by analyzing and catering products to specific needs.
- Hired and trained both permanent and temporary staff members.
- Directly responsible for six employees and up to 100 on-call staff.
- Set schedules for up to 100 staff by planning and designating shifts and hours.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Processed employee background checks and I-9 forms.
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
- Collaborated with management to help develop compensation packages and maintain fair employee pay levels.
- Researched most current job trends and made recommendations to management regarding salary compensation.
Event Sales Manager
Lucky Strike Bethesda
02.2017 - 01.2018
- Responsible for selling, detailing and coordinating events including Corporate, Networking, Bar/Bat Mitzvahs and all social events.
- Work directly with clients and vendors for menu planning, event set-up, event timelines, vendor orders, billing details and any other requirements pertaining to their events.
- Generate new business leads with onsite cold calling and visiting local business and hotels.
- Conduct site visits.
- Met and Exceed Monthly goals by over $3,000 each month, since opening the restaurant.
- Answer event inquiries via email or phone calls, Responded to inquiries by answering telephone calls, in-person questions and emails.
- Recruited and screened qualified potential employees.
- Set up orientations and initial training for new employees.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
Special Event Coordinator
Dave & Buster's Grand Sports Café
09.2011 - 02.2017
- Sell, coordinate and manage corporate and social events.
- Handle high volume of customer inquiries, while providing a high quality of service to each caller.
- Effectively communicating with customers, in a professional and timely manner.
- Carrying out administrative tasks such as creating BEOs, invoices, giving tours of the facility, completing paperwork and filing documents.
- Increased sales by 30%.
- Coordinate appointments and visits to see our space, and scheduling of events on the calendar.
- Ensuring that all inquiries are dealt with accurately, timely and in a professional manner.
- Conduct market research, gather information and negotiate contracts prior to closing any deals.
Education
Some College (No Degree) - Hospitality Administration And Management
Prince George's Community College
Upper Marlboro, MDSkills
- Staff recruiting and retention
- Equal Opportunities Facilitation
- Compensation Structuring
- Benefits and Payroll Coordination
- ADP
- Training programs
- Background Checks
- Recordkeeping
- Spreadsheet management
- Office administration
- Correspondence Handling
- Relationship building
- Scheduling
Timeline
HR Generalist
Busboys And Poets
12.2021 - Current
Executive Sales Assistant
Amaryllis Floral And Event Design
08.2021 - 12.2021
Human Resources Coordinator
Aramark- The Catholic University Of America
01.2018 - 07.2020
Event Sales Manager
Lucky Strike Bethesda
02.2017 - 01.2018
Special Event Coordinator
Dave & Buster's Grand Sports Café
09.2011 - 02.2017
Some College (No Degree) - Hospitality Administration And Management
Prince George's Community College
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