Mimi Darling
San Diego,CA
Summary
Experienced and results-oriented HR professional with a proven track record of conflict resolution and strategic management. Extensive experience with business compliance supporting a variety of multi-state industries, specializing specifically in CA employment law. I take pride in developing key relationships with stakeholders and am a huge advocate of organizational work culture. I am ready to take on new challenges in an exciting, and long-term leadership role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Regional Director, Human Resources
Ace Parking
San Diego, CA
06.2023 - Current
- Responsible for the organization's East & West coast HR Operations, directly managing (4) HR Generalists, and (2) HR Trainees, acting as the final point of escalation for HR issues and providing day-to-day support for the team's respective regions
- Establish new policies and procedures to meet company goals, by collaborating with executive leadership and other departments required to cultivate organizational change
- Identify departmental training needs and develop training programs to improve employee knowledge and performance
- Act as the company's primary representative for all matters pertaining to the collective bargaining agreement (CBA), including union grievances and contract modifications or negations
- Maintain a working knowledge of federal and state legislation, local ordinances, to identify areas for potential liability or items that may impact the business
- Serve as the departmental subject matter expert (SME) on all things related to compliance or audit-oriented tasks.
Director of Human Resources
Parking Concepts, Inc.
Irvine, CA
06.2022 - 06.2023
- Provided direct oversight of the Human Resources department and administration of all HR programs
- Collaborated with senior leaders to understand and ensure alignment with organizational goals pertaining to staffing, recruiting, retention, and compliance-related activities
- Spearheaded strategic initiatives that align with the company's mission, culture, and drive long-term change
- Developed, implemented, and enforced organizational policies
- Maintained knowledge of trends and fair employment practices pertaining to compliance, talent management, and employment law; applying this knowledge to communicate or escalate changes to organizational practices or identify areas of potential liability
- Participated in, advised, and facilitated meetings in relation to the union grievance process, civil mediation, litigated claims, and EEOC investigations, which included gathering applicable investigative notes or evidence, interviewing involved parties, and preparing subsequent responses to ensure compliance
- Planned, developed, and implemented new training programs to engage and enhance the company's workforce
- Facilitated professional development, training, and certification activities for HR staff
- Developed and maintained departmental budget, reviewing the prior year's expenses to forecast future projections that align with departmental needs.
Director of Human Resources
Orion Lending
Orange, CA
12.2021 - 06.2022
- Directly Managed the Human Resources Department and the administration of all HR Programs including, but not limited to, onboarding and offboarding, compensation, benefits, leaves, employee relations, investigations, performance management, recognition, morale, EEO compliance, and Occupational Health and Safety
- Partnered with the Executive Team and senior leaders to determine organizational goals and identify respective HR strategies related to engagement, compliance, and retention
- Planed, developed, coordinated, and implemented policies, processes, trainings, initiatives, and surveys to support both the Human Resources Department and company strategy needs
- Researched industry standards for benchmarking data and reviewing positions for internal equity
- Served as a Strategic Business Partner to the Executive Team, senior leaders, and team members.
Human Resources Manager
Orion Lending
Orange, CA
01.2021 - 12.2021
- Developed HR infrastructure for the organization by identifying HR staffing needs, expanding the team and scope of responsibilities, while implementing new processes to streamline HR efficiency
- Managed the daily operation and workflow of the HR department and team members; facilitated professional development, training, and educational activities for staff
- Designed and implemented a Performance Management Program for the organization, by installing annual performance reviews, creating a standardized progressive discipline procedure and company policy, and implemented training programs to educate leaders on effective strategies for managing performance
- Crafted job descriptions and conducted research of organizational trends, including the analysis of internal data to ensure compliance with federal, state, and local employment laws, and made respective policy updates to ensure alignment
- Advised leadership by providing sound employee relations support in accordance with the organization's mission and applicable labor policies.
HR Generalist
Planned Parenthood/ Orange and San Bernardino Counties
Anaheim, CA
02.2020 - 01.2021
- Performed HR generalist duties, including assisting management with policy interpretation, performed investigations, facilitated mediation and employee conflict resolution, participated in employee counseling, developed employee and managerial training, wrote job descriptions, and performed compensation analysis, administered reward and recognition programs, and exit interviews
- Collaborated with leadership and legal team on employee relations matters and policy development.
SR. HR Generalist
Ace Parking Management, Inc.
San Diego, CA
02.2019 - 02.2020
- Provided regional HR support to 1000+ employees within the San Diego and Northern California regions
- Managed 4 Jr
- HR Generalists (MSAs), providing CBA interpretative guidance, mentoring, and reviewing legal notices and letters
- Developed ad hoc training and facilitated monthly management meetings and training conferences on mandated training such as sexual harassment, but also OSHA compliance, meal penalties, waivers, and other wage and hour issues
- Reviewed all leave correspondences from Jr
- MSAs, including FMLA/CFRA, ADA potential issues, ensuring all federal and state leave times and benefits are considered
- Partnered with leadership team to develop new policies/procedures; create SOPs and communication materials to ensure consistency, efficiency, and effectiveness.
HR Generalist
Ace Parking Management, Inc.
San Diego, CA
06.2016 - 02.2019
- Performed full human resource generalist duties, including providing counsel to management on employee relations, employee counseling, benefits and leave administration, investigations, workers compensation administration, and training
- Performed various wage and hour audits and compliance reports
- Represented management in union grievances, responding to union representatives for request for information; investigated the merits of the grievance; attended union mediation and negotiated settlements on behalf of management where applicable
- Conducted wage and hour audits and performed various analyses to ensure compliance with company policies and procedures
- Ensured compliance with all federal, state, and local statutory guidelines by staying abreast of new legislative updates.
Talent Manager
Ace Parking Management, Inc.
San Diego, CA
03.2014 - 06.2016
- Utilized various ATS and HCM platforms (e.g., FastRecruiting.net, Taleo TBE, and Ultipro) to identify and manage talent, cold called/emailed prospective passive candidates sourced via the Internet, i.e., LinkedIn, Google, Facebook, Twitter, Meetups, etc
- Decreased recruiting fill times from 10 days to 6 days leveraging KPIs and requisition dashboards to monitor candidate application, interviews, prescreening, management feedback, and hires, increased placements by more than 20% year over year
- Cultivated a close working relationship with hiring managers and executives while establishing rapport with active and passive candidates, increased candidate pipeline through networking, industry partnerships and associations, college events, referrals, and social media channels
- Produced OFCCP compliant ad copy and postings, utilizing marketing and sales techniques to attract potential candidates
- Collaborated with Member Services (HR) and hiring managers to review compensation and benefits package to ensure competitiveness in the marketplace
- Performed various candidate interviews, including in-person interviews, panel, group, and virtual interviews via Skype, Google Meet, Zoom, Ring, and Webex.
Education
Master of Arts - Industrial And Organizational Psychology
University of Phoenix
Tempe, AZ08-2026
B.S. Communication -
University of Phoenix
12.2022
Skills
- Compliance
- Wage & Hour
- Collective Bargaining Agreements (CBA)
- Strategic Initiatives
- Talent Management
- Training and Development
- Employee Relations
- Performance Management
- Compensation and Benefits
- Reward and Recognition Programs
- Leaves of Absence
- EEO & OFCCP Compliance
- Occupational Health and Safety
- Policy Design
- Mediation
- HRIS (HR Information Systems)
- Microsoft systems, Microsoft Excel: (Prof in Pivot tables, Lookups, index match, slicers, basic & intermediate formulas)
Certification
- Professional in Human Resources (PHR)
- Certified Parking Professional (CPP)
Hrisexperience
- Paycom
- UltiPro Aka UKG
- ADP
- Dayforce
- Paychex
Technology Experience
- Microsoft Excel (Pivot tables, Lookups, index match, slicers, basic & intermediate formulas)
- Microsoft PowerPoint
- Microsoft Word
Timeline
Regional Director, Human Resources
Ace Parking
06.2023 - Current
Director of Human Resources
Parking Concepts, Inc.
06.2022 - 06.2023
Director of Human Resources
Orion Lending
12.2021 - 06.2022
Human Resources Manager
Orion Lending
01.2021 - 12.2021
HR Generalist
Planned Parenthood/ Orange and San Bernardino Counties
02.2020 - 01.2021
SR. HR Generalist
Ace Parking Management, Inc.
02.2019 - 02.2020
HR Generalist
Ace Parking Management, Inc.
06.2016 - 02.2019
Talent Manager
Ace Parking Management, Inc.
03.2014 - 06.2016
Master of Arts - Industrial And Organizational Psychology
University of Phoenix
B.S. Communication -
University of Phoenix