Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Mimi Lutz

Cincinnati,OH

Summary

Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

8
8
years of professional experience

Work History

ClickList Associate

Kroger
West Chester, OH
06.2016 - 01.2019
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Assisted customers in navigating the ClickList website, including selecting items, modifying order details, and submitting payment information.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Followed food safety guidelines when handling perishable goods such as dairy, meat, seafood.
  • Processed online orders by retrieving items from storage area and packing them into bags according to grocery list.
  • Maintained a clean work station by sweeping floors and wiping down surfaces regularly.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Project Search Intern

Food Department
West Chester, OH
08.2015 - 05.2016
  • Developed strategies for improving processes associated with assigned projects.
  • Identified project needs by reviewing project objectives and schedules.
  • Directed paid search campaigns on diverse platforms.
  • Gathered and evaluated campaign data to optimize strategies.
  • Produced thorough, accurate and timely reports of project activities.
  • Conferred with project personnel to identify and resolve problems.
  • Created and maintained project documents, such as timelines, checklists and communication plans.
  • Generated monthly financial reports detailing expenses incurred during assigned projects.
  • Submitted project deliverables to clients, consistently adhering to quality standards.

Bakery Clerk

Meijer
West Chester, OH
11.2013 - 07.2015
  • Assisted bakery manager with coordinating product ordering, receiving, and stocking.
  • Used bread slicers and other bakery equipment to handle high-volume operations needs.
  • Greeted customers, answered questions, and provided product knowledge.
  • Weighed out ingredients for recipes and prepared doughs using mixers and other kitchen equipment.
  • Verified that all products were labeled with correct pricing information.
  • Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
  • Decorated cakes according to customer requests while maintaining quality control standards.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
  • Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
  • Greeted customers to determine wants or needs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.

Cashier

Target
Mason, OH
06.2011 - 09.2013
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer inquiries regarding store policies and procedures.
  • Collected payments and provided accurate change.
  • Issued receipts, refunds, credits or change due to customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained work area and kept cash drawer organized.
  • Helped with purchases and signed customers up for rewards program.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Scanned items and checked pricing on cash register for accuracy.

Education

High School Diploma -

Lakota West High School
West Chester, OH
05-2014

Skills

  • Decision-Making
  • Quick Learner
  • Staff Training
  • Attention to Detail
  • Performance Improvement

Languages

Vietnamese
Native/ Bilingual

References

References available upon request.

Timeline

ClickList Associate

Kroger
06.2016 - 01.2019

Project Search Intern

Food Department
08.2015 - 05.2016

Bakery Clerk

Meijer
11.2013 - 07.2015

Cashier

Target
06.2011 - 09.2013

High School Diploma -

Lakota West High School

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Mimi Lutz